Solutions Engineer

Summary

Join Voltage Park, a cloud provider offering transparent GPU access, as a dynamic Solutions Engineer. You will be the technical expert, addressing complex customer questions and designing tailored solutions using our On-Demand and Private Reserve GPU Clouds. Collaborate with the sales team to build quotes and maintain up-to-date knowledge of our offerings. This role requires strong technical skills in AI, GPU technology, and cloud computing, along with excellent communication abilities. You will work with various stakeholders, from startups to enterprises, to understand and meet their technical needs. The ideal candidate has a minimum of 3 years of experience in a relevant technical field.

Requirements

• Minimum of 3 years' experience in a technical role, in the ML/AI; Cloud; or high-performance computing (HPC) domain
• Cloud computing design and technical background
• Experience in Networking, with a comprehensive understanding of Ethernet and its role in high-speed data transfer
• Understanding of GPU architectures and their role in accelerating AI workloads, particularly GPUs like Nvidia H100s
• Experience in creating technical drawings, network topologies, and other technical design drawings
• Excellent communication and presentation skills, capable of conveying complex technical concepts to technical audiences as well as to non-technical audiences
• Proficient in technical documentation and adept at creating clear and concise proposals
• Experience working with start-ups to enterprises and understanding their technical requirements
• Ability to thrive in a collaborative environment and cultivate strong relationships with internal and external stakeholders

Responsibilities

• Serve as the technical subject matter expert during customer calls and meetings, addressing complex technical questions
• Design tailored solutions using Voltage Park's On-Demand Public GPU Cloud and Private Reserve GPU Cloud, ensuring they meet client requirements
• Collaborate with Account Executives to identify and assess leads with AI workloads fit for Voltage Park's GPU cloud offerings
• Understand, consult, and translate customer requirements into technical specifications for H100 configurations and compute resources on Voltage Park's platform, including our On-Demand Public GPU Cloud and our Private Reserve GPU Cloud
• Educate clients about Voltage Park's GPUaaS solutions through calls, meetings, technical presentations, demos, and proof-of-concept (POC) development
• Collaborate with the Account Executive to build comprehensive quotes, proposals, and service orders based on your designed solutions
• Work with engineers and Support team members to configure and deploy live production and trial environments
• Provide ongoing technical support to the sales team throughout the sales process, addressing customer inquiries and concerns
• Regularly meet with our vendors and partners to stay informed about the latest products and technologies we have purchased, ensuring accurate and up-to-date knowledge when presenting solutions to clients
• Stay abreast of the latest developments in AI, GPU technology, and the evolving features of Voltage Park's platform

Preferred Qualifications

• Experience with GPUaaS/GPU Cloud or bare metal, IaaS and/or PaaS is ideal but not required
• Knowledge of experience with Infiniband, including its setup, management, and performance tuning, would be an advantage, but not required
• Knowledge of AI frameworks, libraries, and containerization technologies (e.g., Slurm, K8, Docker, TensorFlow, PyTorch) is advantageous