Remote Solutions Engineer

Summary

Join Voltage Park's team as a dynamic Solutions Engineer to design and craft tailored solutions using their On-Demand Public GPU Cloud and Private Reserve GPU Cloud, ensuring client requirements are met within the emerging GPU cloud and Artificial Intelligence industry.

Requirements

• Minimum of 3 years' experience in a technical role, in the ML/AI; Cloud; or high-performance computing (HPC) domain
• Cloud computing design and technical background
• Experience with GPUaaS/GPU Cloud or bare metal, IaaS and/or PaaS is ideal but not required
• Experience in Networking, with a comprehensive understanding of Ethernet and its role in high-speed data transfer
• Knowledge of experience with Infiniband, including its setup, management, and performance tuning, would be an advantage, but not required
• Understanding of GPU architectures and their role in accelerating AI workloads, particularly GPUs like Nvidia H100s
• Experience in creating technical drawings, network topologies, and other technical design drawings
• Knowledge of AI frameworks, libraries, and containerization technologies (e.g., Slurm, K8, Docker, TensorFlow, PyTorch) is advantageous
• Excellent communication and presentation skills, capable of conveying complex technical concepts to technical audiences as well as to non-technical audiences
• Proficient in technical documentation and adept at creating clear and concise proposals
• Experience working with start-ups to enterprises and understanding their technical requirements
• Ability to thrive in a collaborative environment and cultivate strong relationships with internal and external stakeholders

Responsibilities

• Serve as the technical subject matter expert during customer calls and meetings, addressing complex technical questions
• Design tailored solutions using Voltage Park's On-Demand Public GPU Cloud and Private Reserve GPU Cloud, ensuring they meet client requirements
• Collaborate with Account Executives to identify and assess leads with AI workloads fit for Voltage Park's GPU cloud offerings
• Understand, consult, and translate customer requirements into technical specifications for H100 configurations and compute resources on Voltage Park's platform, including our On-Demand Public GPU Cloud and our Private Reserve GPU Cloud
• Educate clients about Voltage Park's GPUaaS solutions through calls, meetings, technical presentations, demos, and proof-of-concept (POC) development
• Collaborate with the Account Executive to build comprehensive quotes, proposals, and service orders based on your designed solutions
• Work with engineers and Support team members to configure and deploy live production and trial environments
• Provide ongoing technical support to the sales team throughout the sales process, addressing customer inquiries and concerns
• Regularly meet with our vendors and partners to stay informed about the latest products and technologies we have purchased, ensuring accurate and up-to-date knowledge when presenting solutions to clients
• Stay abreast of the latest developments in AI, GPU technology, and the evolving features of Voltage Park's platform