Remote Strategic Accounts Director

Summary

Join our team as a Strategic Accounts Director and drive growth, retention, and success for Inspiren's largest customers in the healthcare and senior living sectors.

Requirements

• 10+ years in customer success, account management, or enterprise sales, preferably in healthcare technology/SaaS
• Proven track record managing large, multi-million dollar accounts
• Strong understanding of health tech adoption and client journey phases
• Experience collaborating with executive leaders on strategy
• Excellent communication, analytical, and relationship-building skills

Responsibilities

• Drive growth and retention by managing strategic customer accounts
• Build trusted relationships with key executives and decision-makers
• Regularly evaluate and adjust account strategies to meet goals
• Lead quarterly business reviews and strategic roadmap planning
• Gather insights from customer data to enhance Inspiren product utilization
• Advocate for customer needs within Inspiren, promoting adoption and expansion
• Conduct in-person client meetings and site visits to strengthen partnerships

Preferred Qualifications

• Proactive, growth-focused, and detail-oriented
• Strong influence and relationship-building abilities
• Adaptable, collaborative, and skilled in problem-solving
• Customer service-oriented with a genuine passion for healthcare improvement

Benefits

• $300k (50/50 split) + equity
• Medical, dental, and vision benefits