Remote Systems Administrator

Summary

Join our team as a System Administrator at HST Pathways, where you'll maintain business operations, manage technology devices, and collaborate with team members to ensure seamless work for clients. As a fast-paced and evolving company, we're looking for someone who is data-driven, comfortable with high-volume workloads, and adept at dealing with dynamic settings.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, IT Engineering, or time in job experience
• 4+ years’ experience in IT services related field
• Strong understanding of software, hardware, networks, and server management
• In-depth knowledge of applicable data privacy practices and laws
• Experience conducting and directing research into IT issues and products as required
• Experience working in a team-oriented, collaborative environment with a customer service mindset
• Demonstrated creative and critical thinking skills
• Results-oriented and process driven

Responsibilities

• Maintain day-to-day business operations and system integrity with company software, hardware, networks, and databases
• Manage all HST technology devices including inventory acquisition and organization, hardware upgrade schedules, and MDM management
• Diagnose, troubleshoot, and solve issues related to workstations, equipment, operating systems, networks, hardware, and software
• Collaborate with team members, including contractors, to determine needs and address concerns
• Oversee server architecture, maintenance, and backups
• Administer and monitor network, infrastructure, and data security
• Develop strategies to increase efficiency and workflow
• Perform hardware and software installations and upgrades
• Train users on how to properly navigate systems and equipment
• Manage user access to various platforms and systems
• Maintain best practices for security and software through quarterly audits
• Manage user access for both VPN and server

Benefits

• Remote work environment
• Health benefits paid for employee
• Flexible Paid Time Off Policy
• 11 company holidays per year
• Paid parental leave
• 401K with matching contributions
• Learning and development allowance