Reporting Specialist

Summary

Join Certus as a Reporting Specialist and ensure timely reporting of course completions to regulatory agencies. You will be responsible for pulling data, submitting reports through various methods, communicating with licensees, and maintaining accurate records. This role requires excellent organizational and communication skills, proficiency in Microsoft Office Suite, and the ability to manage multiple tasks with accuracy and urgency. The position offers a base pay of $19/hour and eligibility for an annual bonus of up to 5%. Certus is a remote-first company, offering flexibility and the opportunity to work from anywhere.

Requirements

• Able to manage multiple workstreams at one time with a high sense of accuracy and urgency
• Excellent organizational skills and attention to detail
• Excellent time management skills with a proven ability to meet deadlines and aptly prioritize
• Excellent verbal and written communication skills
• Independent, critical thinker
• Ability to learn and use dedicated software applications with proficiency in Microsoft Office Suite or related software
• Ability to communicate directly with others
• Desire to have fun while working
• Growth and change mindset
• Report all completions within a prescribed timeframe to the relevant regulatory agency using the agency’s required reporting method
• Communicate all reporting issues to relevant parties and drive the resolution
• Interact professionally with various regulators as it relates to their role

Responsibilities

• Act as the internal point of contact and authority on assigned specialties reporting; educate and communicate offered courses, state agencies, and reporting requirements to internal customers
• Create and/or modify student completion reports to meet the data submission requirements for reporting, as set by the regulatory agency
• Report completions within a prescribed timeframe to the relevant regulatory agency using the agency’s required reporting method
• Communicate all reporting issues to relevant parties (e.g., Reporting Manager, Customer Support, Applications Specialist, Licensee) and drive the resolution
• Create custom documentation, certification, and records as required by the regulatory agency
• Secure and update, as necessary, access to reporting portals
• Interact professionally with various regulators as it relates to their role
• Maintain records database and assist in compiling requested historical data for records or roster audits

Benefits

• This position has a base pay of $19/hour
• Employees are eligible for up to a 5% annual bonus
• Remote work