Retail Vice President

Summary

Join Toast Retail as the RVP of Retail Field Sales and lead a team transforming how retailers operate. Oversee District Sales Managers and Territory Account Executives, driving performance in unit sales, revenue, employee engagement, and customer satisfaction. Responsibilities include hiring, onboarding, and developing the team. Success requires operational excellence, strategic thinking, and advanced leadership skills. The ideal candidate possesses 5+ years of sales experience, including 3+ years in senior leadership, and a proven ability to balance strategic thinking with hands-on execution. A background in retail or POS is a plus. Toast offers competitive compensation and benefits, including a hybrid work model.

Requirements

• 5+ years of sales experience in relevant industries, including at least 3 years in a senior leadership or management role
• Proven ability to operate effectively at both strategic and hands-on execution levels
• Clear perspective on sales methodologies and their application in dynamic environments
• Commitment to frontline enablement, with attention to detail and a passion for team success
• Experience in building and scaling sales in emerging markets or with new product categories
• Strong collaborator with a track record of fostering a results-driven, inclusive, and team-oriented culture
• Proficiency in sales funnel management and applying data to drive operational excellence

Responsibilities

• Lead a dynamic team that’s transforming how retailers operate
• Oversee a group of field-based District Sales Managers and Territory Account Executives across a defined region, driving performance against key goals including unit sales, revenue, employee engagement (eNPS), and customer satisfaction (cNPS)
• In this role, you’ll be responsible for hiring, onboarding, and continuously developing your team through coaching, support, and performance management—empowering each person to achieve and surpass their sales targets
• Operational Excellence
• Talent identification
• Analytical skills
• Tactical execution & process delivery
• Financial deliverables
• Problem solving, innovation and creativity
• Strategic Thinking
• Strategic vision and planning
• Effective decision making and judgement
• Overall business acumen
• Continuous improvement cycling
• Advanced Leadership
• Coaching/Mentoring
• Communication (written & verbal)
• Interpersonal savvy
• Building culture, morale and team motivation
• Talent development

Preferred Qualifications

Background in the retail or point-of-sale (POS) industry is a plus

Benefits

• We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry
• Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs
• The base salary range for this role is listed below. The starting salary will be determined based on skills and experience
• In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions, if eligible), benefits, and equity (if eligible)
• $138,000 — $221,000 USD
• We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs