Remote Revenue Cycle Management Manager

Summary

The job is for a Revenue Cycle Management Manager at Foodsmart, a telenutrition and foodcare solution company. The role involves managing the end-to-end patient billing processes, claims management, error analysis, reporting, stakeholder liaison, process improvement, and team mentorship.

Requirements

• Possesses 3-5 years of expertise in patient or medical billing, including claims submission and processing
• Proficiency with Google Suite, including Google sheets and slides

Responsibilities

• Own the end-to-end customer billing processes and experience: Manage all billing communications, ensuring a seamless process for both patients and health plans
• Claims Management: Follow up on claims submissions to monitor reimbursement, communicate directly with our RCM partners and health plans to resolve billing matters
• Error Analysis: Research, analyze, and review submitted claim errors and rejections, identifying areas for correction and implementing necessary changes to improve accuracy
• Reporting and Documentation: Handle and prepare insurance claims and billing reports, contributing to the month-end closing processes
• Stakeholder Liaison: Act as the primary liaison between internal stakeholders (including finance, product, and engineering teams) and external partners, ensuring effective communication and resolution of billing issues
• Process Improvement: Identify pain points in our processes and systems, collaboratively arrive at requirements with stakeholders, and work with Engineering to provide feedback on developed solutions
• Mentorship and Team Building: Support the growth of the RCM team, providing guidance and potentially adding new resources to enhance team capability

Benefits

• Remote-First Company
• Unlimited PTO
• Healthcare Coverage (Medical, Dental, Vision)
• 401k, bonus, & stock options
• Gym reimbursement