EasyLlama is hiring a
Revenue Operations Manager

Summary

Join EasyLlama's mission to create safe and inclusive workplaces by optimizing revenue-generating processes as a Revenue Operations Manager. This IC-role will report into the Chief of Staff and represent our first full-time, dedicated Revenue Operations team member.

Requirements

• You have a Bachelor’s degree in Business, Finance, Marketing, or a related field; advanced degree preferred
• You bring 3-5 years of experience in a sales operations, marketing operations, or revenue operations role to the table
• You’ve got strong analytical skills with the ability to interpret complex data and make data-driven recommendations
• You’re strongly familiar with HubSpot and other marketing and sales automation tools
• You have Strong SQL proficiency and familiarity with BI tools
• You possess excellent organizational skills and attention to detail
• You’ve got executive presence, with the ability to influence leaders and challenge existing approaches when needed
• You’re a strong communicator and collaborator with a thought partnership mindset for working with internal stakeholders
• You have a willingness to learn and adapt in a fast-paced environment; previous start up experience preferred

Responsibilities

• Act as a collaborative business partner to GTM leaders across Sales, Marketing, Account Management, and Partnerships, supporting strategy and decision-making
• Conduct in-depth analyses of revenue data, trends, and KPIs to provide actionable insights on performance drivers and areas for improvement
• Develop and maintain dashboards and reports for tracking revenue performance and forecasting, including churn and downgrade watchouts
• Where needed, work closely with Revenue and Engineering leaders on data architecture and ingestion between backend systems and revenue tools, ensuring data integrity and consistency
• Assist Head of Sales, Head of Marketing, and Chief of Staff in annual planning activities such as revenue forecasting, budgeting, and target setting
• Develop and maintain monthly rhythms for monitoring pipeline and deal health for new business, renewals, and expansion
• Track key performance metrics such as lead conversion rates, sales cycle length, and customer retention
• Identify and roll out improvements to optimize the sales and marketing cycle, from lead generation to sales funnel through to customer retention and expansion
• Support the implementation of streamlined workflows to improve productivity and outcomes across revenue-generating teams along the entire customer journey
• Own and administer the RevTech stack including the integration of Hubspot, Apollo, Gong, QuotaPath, marketing automation, sale stools, and analytics platforms to enhance revenue processes including implementation of new tooling
• Document and maintain standard operating procedures (SOPs) for revenue operations processes
• Work closely with Marketing leadership on campaign analytics and operations including performance insights, CRM support, and nurturing automation
• Work closely with Sales leadership on data-based insights to inform Sales strategy and operations
• Provide Sales enablement support to Account Executives and Account Managers ensuring that the team has access to the necessary tools and information to achieve New Business and Expansion goals
• Work closely with Account Management leadership on optimizing billing and payment collection operations
• Designing and executing new ways of working for Revenue Operations needs that emerge as we scale the business

Preferred Qualifications

• Previous experience in Sales or familiarity with Sales strategy a bonus but not required
• Experience with forecasting and financial modeling
• Familiarity with SaaS business models and metrics

Benefits

• Salary range: $107,525 to $145,475 (annual salary + bonus)
• Flexible, fully remote environment
• Generous vacation time - Recharging is essential. We respect your time off and encourage it
• Competitive employer-sponsored health insurances
• 401(k) + company matching
• Professional development reimbursements
• Monthly remote work credit