Smartcar is hiring a
Senior Revenue Operations Manager

Summary

The job is for a Senior Revenue Operations Manager at Smartcar, a developer platform for mobility businesses. The role involves managing Salesforce, improving processes, optimizing reporting, and collaborating with cross-functional teams. The position is remote within the US.

Requirements

• Extensive Salesforce administration expertise, including hands-on work with process automation, data management, and external system integrations
• Strong experience managing Salesforce environments, serving as the primary point of contact for system users, and ensuring accurate data flows, lead tracking, and reporting
• Skilled in data analysis and reporting, with experience in optimizing dashboards and providing data-driven insights for sales leadership
• Proficient with building workflows and automations to drive process improvement and optimize sales tracking
• Comfort with ensuring organizational-wide data hygiene practices are adopted
• Expertise in managing sales tools and vendor relationships, with the ability to recommend and implement new tools or integrations to enhance sales efficiency and growth
• Proficient with analytics and BI tools such as Google Sheets, Metabase etc
• Familiar with tools such as Calendly, LeanData, and Zapier with a deep understanding of how to leverage these tools to drive performance
• Strong written and verbal communications skills
• Hands-on with strong attention to detail

Responsibilities

• Own and administer our Salesforce environment, including data management, process automation, and external system integrations
• Serve as the primary point of contact for Salesforce, ensuring accurate data flows and simplifying lead and opportunity tracking, reporting, and pipeline management
• Drive ongoing process improvement by building workflows, automating manual tasks, and optimizing sales tracking, ensuring data cleanliness and consistency across Salesforce and integrated tools
• Optimize reporting and dashboards to track sales and growth metrics, providing sales leadership with data-driven insights to improve decision-making and performance
• Reconcile Salesforce data with SaaS contracts and external resources to track ARR and ensure accurate reporting
• Lead the optimization and management of sales tools and vendor relationships while proactively recommending new tools and processes to improve sales efficiency and growth
• Deliver regular training to ensure team engagement with tools and adherence to Salesforce best practices
• Assist with commission calculations, ensuring accuracy in payroll submissions

Preferred Qualifications

• Experience with commission calculations and ensuring accuracy in payroll submissions
• Familiarity with SQL for data querying and internal reporting

Benefits

• Base salary determined by years of experience: $100,000 - $160,000
• Equity
• Remote work within the United States
• Health, Dental and Vision covered at 90% for all plans and 80% coverage for dependents, which amounts to approximately 11 thousand dollars a year
• 401K matching at 4%
• Unlimited PTO
• Wellness stipend of $50 a month
• Cell phone and Internet stipend of $50 a month
• $300 yearly learning and development stipend
• $350 work-from-home stipend
• 8 weeks of 100% paid parental leave with an additional 4 weeks unpaid, 1-week half day ramp back time and a 5 week Factor subscription
• 10 days of paid bereavement leave