Remote Revenue Operations Manager

Summary

Join Scope3, the industry's leading collaborative sustainability platform, as a Revenue Operations Manager and lead efforts to build operational infrastructure around Business Intelligence, Billing, Deal Desk, and Commercial Planning.

Requirements

• 5+ years of experience in Sales Operations or Revenue Operations within the AdTech space
• Experience building Revenue Operations programs from scratch
• Strong understanding of recurring revenue models, usage-based pricing revenue models and enterprise go-to-market strategies
• Proficiency in data analysis tools and techniques, with experience working with databases, spreadsheets, and visualization software for dashboard development and ability to draw key insights from both qualitative and quantitative data
• Proven track record of driving operational improvements and delivering measurable results for the broader organization
• Excellent leadership and communication skills, with the ability to influence and collaborate effectively across all levels of the organization
• Team-first mentality and communication skills that allow you to influence others at all levels and across all functions within the organization to rally behind shared business goals
• High adaptability and ability to thrive in a fast-paced environment by managing and prioritizing competing demands
• ���Get things done” mentality; with the ability to dissect complex problems, identify solutions, and drive solutions to completion with a high degree of autonomy

Responsibilities

• Develop and manage performance metrics, create dashboards, and deliver actionable insights to drive business growth
• Product usage revenue
• Leads, Sales cycle, and pipeline reporting
• Customer segmentation and product adoption reporting (e.g. channel partner usage, platform log in, engagements, etc.)
• Tracking and reporting of Account Health; tracking implementation backlogs / status; renewal schedule tracking
• Sales performance on quota achievement
• Act as the central point of Commercial contact between Finance, Engineering, Sales and CSMs to ensure timely billing and collections
• Manage and identify opportunities to improve the Deal Desk process
• Act as SME for cross-functional teams of Scope3’s contracting framework
• Establish deep understanding of Scope3’s broader commercial strategy to ensure compatible deals globally
• Ensure SLAs are met, identify and address any operational roadblocks impacting the Commercial team's ability to close deals and progress pipeline
• Cross-functional coordination of custom pricing and deal structuring
• Manage the Deal Desk approval and escalation process; keeping contracting templates and Commercial guardrails up to date for standard deals
• Lead ongoing training for the Commercial organization on the Deal Desk processes
• Partner with CRM Administrator to leverage HubSpot to further automate and streamline the contracting process
• Ensure that sales compensation plans are aligned with MBOs and performance metrics
• Support annual planning cycles including setting goals, territory design, etc

Preferred Qualifications

• Command of Metabase, HubSpot and other business systems and tools, or a strong willingness to learn
• Experience at a high-growth startup