Revenue Operations Manager

Summary

Join Fingerprint as a Revenue Operations Manager and contribute to designing and optimizing the processes driving predictable revenue growth. You will refine lead-to-revenue workflows, identify sales funnel bottlenecks, and implement process improvements. This role involves collaborating with various teams (Marketing, Sales, Customer Success, Growth) on projects related to deal desk optimization, pipeline management, forecasting, and lead management. You will leverage our tech stack (HubSpot, Salesforce, Apollo, etc.) to enhance integrations and workflows, evaluate new tools, and establish data governance. The position requires strong analytical skills, cross-functional collaboration, and experience in revenue operations within a B2B SaaS environment.

Requirements

• 2-5 years of experience in Revenue Operations, Sales Operations, or related roles (preferably in B2B SaaS)
• Strong understanding of B2B sales processes, forecasting, pipeline management, and GTM strategy
• Hands-on experience with CRM systems (Salesforce, HubSpot) and revenue tech stacks
• Analytical mindset with the ability to turn data into actionable insights
• Process-oriented, detail-driven, and comfortable rolling up sleeves in a fast-paced startup, but looking for a collaborative team environment within the RevOps org
• Strong communication, project management, and cross-functional collaboration skills

Responsibilities

• Refine and enhance lead-to-revenue workflows across Sales, Marketing, Growth, and Customer Success
• Identify bottlenecks in the sales funnel and implement process improvements to increase conversion rates
• Contribute to projects including the optimization of deal desk, pipeline management, and forecasting processes
• Collaborate with marketing to ensure lead scoring, routing, and attribution models are working effectively
• Propose ways to optimize our integrations and workflows in the existing tech stack
• Help with onboarding and implementation of new Revenue tools (CMS/LMS, Customer Success platform, etc.)
• Evaluate and recommend new tools that enhance sales productivity and GTM efficiency
• Establish data governance and hygiene processes to ensure data accuracy and integrity
• Develop and maintain real-time dashboards and reports for Sales & Marketing performance, pipeline growth, and other key GTM KPIs
• Analyze sales performance to provide insights and recommendations to Enablement leadership
• Partner with Sales Managers to create and maintain target account lists and outreach
• Work closely with Marketing Ops to track campaign performance, lead attribution, and revenue contribution
• Support Customer Success in retention, expansion, and upsell motions by ensuring seamless data flow and insights
• Drive adoption of tools and processes through partnering with Enablement on training and documentation

Preferred Qualifications

SQL expertise