Senior Manager, Revenue Operations

Summary

Join Zappi as their Revenue Operations Manager, GTM Americas, and partner with senior leadership to drive growth through strategy, data insights, and operational improvements. This high-impact role requires a data-driven, strategic thinker who can manage multiple priorities and communicate with executive stakeholders. You will work closely with Sales, Product, Marketing, and Customer Success leadership to ensure seamless execution of key commercial initiatives and scale go-to-market strategies across the Americas. Success is measured by the execution of revenue operations tasks and Zappi’s ability to grow customers and revenue. Zappi offers a competitive salary, unlimited holidays, flexible working arrangements, and various other benefits. The company is committed to diversity and inclusion, creating an engaging and inclusive workplace culture.

Requirements

• Minimum of 5 years experience in sales strategy & ops, revenue operations or GTM strategy
• Relevant experience in fields like management consulting, internal strategy teams, Masters degree or equivalent strategic experience also considered
• Strong project management and execution in fast-paced environments
• Skilled at influencing cross-functional teams without direct authority
• Analytical, data-driven & action-oriented
• Highly organized with strong attention to detail
• Passionate about growth and operational efficiency

Responsibilities

• Partner with Americas GTM leaders to accelerate execution & improve operations
• Drive process improvements in segmentation, pricing, & sales enablement
• Lead cross-functional initiatives across Product, Marketing, and Customer Success
• Build operational cadences, dashboards, & reporting to track GTM effectiveness
• Promote accountability & continuous improvement within the GTM organization
• Frame strategic questions & perform data analysis to shape GTM strategy & uncover growth opportunities
• Insights for leadership decisions on resourcing, market focus & execution
• Customer-centric insights from Zappi customer journey to guide GTM decision making
• Coordinate americas GTM activities, ensuring teams have the right data & motions to engage customers effectively at each stage
• Leadership on account planning & development of customer growth strategies
• Connective tissue for GTM across Sales, Product, Marketing & Customer Success
• Internal communications & project management across commercial initiatives
• Organise GTM motions for key industry events, client roundtables & executive engagements

Benefits

• Salary range $125,000 - $145,000 per annum. Salaries are benchmarked annually
• Unlimited holidays – we want well rested and motivated teams so encourage people to take plenty of time off. We don’t cap your allowance, but do set a minimum of at least 20 days per year plus national holidays
• One company-paid mental health day of rest every quarter (these are pre-scheduled, so the entire company can take the same days off regularly to reset)
• Flexible working arrangements, including remote (unless otherwise specified)
• Thoughtfully designed offices to support both individual work and collaboration without interrupting others
• Support setting up your home office, if appropriate
• Wellbeing benefits and access to trained therapists / counsellors
• Company paid Life, AD&D, Short term & Long term disability
• Immediate access to Zappi's Health, Dental and Vision Insurance Plan
• Option to enter Zappi's 401k program after 90 days of employment, matched up to 4%
• Tailored personal development through training allowances, coaching, mentorship and career frameworks