Revenue Operations Manager

Summary

Join Keyfactor as our Revenue Operations Manager and play a key role in driving our growth. You will lead and optimize our go-to-market (GTM) engine, collaborating with various teams to ensure alignment with business objectives. This strategic and hands-on role involves end-to-end project leadership, process optimization, cross-functional collaboration, performance monitoring, and the adoption of best practices. The position requires significant experience in a similar role, strong technical and business acumen, and proficiency in Salesforce and Microsoft products. Keyfactor offers a remote work opportunity, competitive compensation, and a comprehensive benefits package including generous paid parental leave, unlimited time off, and various wellness initiatives.

Requirements

• High School diploma, or equivalent experience
• Strong business and technology acumen
• Experience managing or participating in cross-functional projects
• Strong knowledge of Microsoft Operating Systems and products
• Significant experience in a similar role
• Strong company software technology knowledge
• Significant Salesforce experience
• Proficient in Microsoft Windows and Office
• Strong oral and written communication skills
• Strong organizational, multi-tasking, and time management skills
• Strong collaboration skills within a team and other areas
• Strong interpersonal skills
• Strong analytical skills
• Self-motivated with the ability to manage projects to completion with minimal oversight
• Able to thrive in a fast-paced, deadline-driven environment
• Demonstrated ability to influence, motivate, and mobilize team members and business partners
• Ability to use original thinking to translate goals into the implementation of new ideas and design solutions
• Applicants must hold US citizenship or US permanent resident status

Responsibilities

• Drive the complete lifecycle of RevOps initiatives—from identifying challenges, aligning them to business objectives, designing innovative solutions, building and testing systems, to launching and enabling end users—ensuring smooth adoption and continuous improvement
• Own and refine GTM processes and systems to align with evolving business objectives, ensuring efficiency, scalability, and accuracy in revenue reporting and forecasting
• Work directly with end users and partner with systems experts, sales enablement, analysts, and various business units to tailor GTM processes and systems that meet the diverse needs across the company
• Oversee GTM performance metrics, proactively troubleshoot complex challenges, and resolve escalated issues, maintaining data integrity for actionable insights
• Champion best practices by developing comprehensive training programs and documentation, empowering end users and stakeholders to fully leverage the systems and processes

Benefits

• Comprehensive benefit coverage, paid for by the company for you and your dependents (US)
• Generous paid parental leave (US)
• Second Fridays (a company-wide day off on the second Friday of every month)
• Unlimited time off (US) and competitive time off globally
• Monthly Talent development and Cross Functional meetings to support professional development
• Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays
• Global Volunteer Day, company non-profit matching, and 3 volunteer days off