Revenue Operations Manager

Summary

Join airfocus, a Lucid Software company, and become our new Senior Revenue Operations Analyst! In this role, you will play a key part in scaling our GTM motion by analyzing key metrics, managing crucial tools, and building efficient processes. You will collaborate with Sales, Marketing, and Customer Success teams to drive insights, accountability, and growth. This position offers a hybrid work environment, flexible hours, and opportunities for personal and professional development. We offer competitive compensation and a learning and development budget. The ideal candidate will have a BA/BS degree, 3+ years of experience in a relevant role, and advanced knowledge of HubSpot. We are a top-rated organization with a collaborative and supportive work culture.

Requirements

• BA/BS degree
• 3+ years of experience in a Revenue Operations, Business Operations, or technical data-focused role
• At least 1 year of experience in a SaaS or recurring revenue business model
• Strong analytical and problem-solving skills with a passion for working with data
• Comfortable working independently, taking ownership, and seeing projects through to completion
• Advanced knowledge of HubSpot
• Clear and concise written and verbal communication skills in English

Responsibilities

• Build and optimize GTM processes: Support marketing, sales, and customer success teams by identifying and enhancing key operational workflows
• Analyze and report funnel metrics: Partner with growth leads to provide visibility into volume, velocity, conversion, and value across channels, geographies, and customer segments
• Manage operational tools: Act as the primary point of contact for key GTM tools and related process questions
• Support onboarding and training: Help enable GTM teams with proper use of internal tools and CRM systems
• Deliver data-driven insights: Be the go-to for internal data sets and analytical support
• Identify and solve operational bottlenecks: Work cross-functionally to uncover and resolve process pain points
• Maintain data quality: Establish processes to ensure clean and accurate data across systems
• Lead project work: Develop and track progress on operational initiatives that enable scalable growth
• Measure impact: Monitor and communicate the results of operational improvements to key stakeholders

Preferred Qualifications

• Familiarity with GTM tech stacks and CRM systems
• Background in a quantitative field such as Business, Economics, Finance, or a technical degree
• Experience managing complex projects

Benefits

• Hybrid workplace: Work from our awesome Hamburg or Lucid’s Amsterdam office, or anywhere in Germany or the Netherlands!
• Flexible working hours
• Boost your personal development in an environment that encourages continuous learning
• Competitive compensation
• Learning and development budget
• Healthy (and non-healthy!) snacks and beverages on site
• Recurring virtual events and annual airfolks meet-ups