Revenue Operations Manager

Summary

Join Mixlab as our Revenue Operations Manager to optimize marketing and sales operations and support business analysis. This role blends operational expertise with analytical, technical, and business intelligence skills. You will leverage your proficiency in HubSpot, SQL, marketing technology, and spreadsheet tools to transform data into actionable insights. The position requires managing HubSpot CRM, building reports, and conducting data analysis to inform sales, marketing, and leadership decisions. Remote candidates must reside in the continental US. Compensation is $85,000-$95,000, depending on qualifications and experience.

Requirements

• Bachelor’s degree in Business, Data Analytics, Computer Science, or a related field
• 3+ years in revenue operations, sales/marketing operations, or a similar analytical role
• Proven experience managing HubSpot CRM and marketing automation tools
• Hands-on experience using SQL for data analysis and reporting
• Advanced proficiency with Google Sheets and Excel (pivot tables, advanced formulas, macros, and scripts)
• Strong analytical skills with a focus on data accuracy and actionable insights
• Proficiency with data visualization tools (e.g., Metabase)
• In-depth understanding of sales processes and operational best practices
• Exceptional organizational and communication skills
• Attention to detail and ability to manage large, complex data sets effectively

Responsibilities

• Support the setup, configuration, and ongoing optimization of email service providers (ESPs) and marketing automation platforms (namely Iterable and HubSpot Marketing Hub)
• Work closely with Engineering or external vendors to integrate ESPs and marketing platforms via API
• Ensure accurate data flow between CRM, ESPs, and analytics platforms to support personalized campaigns and performance tracking
• Troubleshoot sync errors, mapping issues, and delivery problems to maintain clean and effective communication pipelines
• Develop, implement, and refine sales processes, workflows, and reporting mechanisms to enhance operational efficiency
• Collaborate with sales leadership to eliminate bottlenecks and optimize the sales cycle
• Oversee the configuration, customization, and ongoing maintenance of HubSpot CRM to meet the needs of the sales organization
• Manage integrations between HubSpot and other tools (e.g., marketing automation platforms and BI tools)
• Build and maintain dashboards and reports in HubSpot, Google Sheets, and Excel to monitor KPIs, sales forecasts, and team performance
• Conduct in-depth data analysis to identify trends, opportunities, and areas for improvement
• Present data-driven insights and actionable recommendations to senior management and stakeholders
• Leverage Google Sheets and Excel for advanced data analysis, complex calculations, and process automation (e.g., formulas, pivot tables, macros, scripts)
• Design and manage templates, trackers, and models to streamline sales reporting and forecasting
• Ensure data integrity and accuracy across all sales reporting platforms
• Use SQL to query, analyze, and manipulate data from internal databases and external sources
• Collaborate across teams to manage database integrations and ensure data consistency
• Partner with Sales, Marketing, Finance, Digital and Operations teams to align strategies and share insights
• Act as a key liaison between technical teams and business stakeholders, ensuring smooth communication and execution
• Support strategic initiatives by delivering data-driven insights and actionable recommendations
• Provide cross-department support as needed

Preferred Qualifications

• Familiarity with APIs or automation tools to streamline workflows
• Knowledge of predictive analytics and advanced modeling techniques

Benefits

• $85,000 - $95,000 a year
• Benefits and equity