Revenue Operations Specialist

Summary

Join VGS, a global leader in payment tokenization, as a Revenue Operations Specialist. You will support sales and account management teams, scale infrastructure, manage quote-to-cash processes, improve workflows, and operationalize client engagement. This role involves deal desk management, sales operations, client operations, system operations, and process development. You will partner with cross-functional teams and leverage tools like Salesforce, Conga, DocuSign, Gong, Outreach, and Clay.com. This position requires strong analytical, organizational, and collaborative skills, along with experience in CRM (Salesforce) and contract management. VGS offers a competitive salary, flexible work hours, and comprehensive benefits.

Requirements

• 2+ years of experience (with at least 1+ year of CRM-Salesforce management experience)
• System proficiency: Competency of CRM (Salesforce) and other GTM operation tools to streamline workflows and data management. (Flow, Dataloader & CPQ experience is a plus)
• Attention to detail: Work is done with accuracy and high quality, reducing errors and rework. Exceptional attention to detail and accuracy in data management and system configuration
• Organizational skills: Handle multiple projects at the same time, keep the trains on the right track
• Contract management: Ensuring contracts align with company objectives and compliance standards
• Data analysis skills: Proficiency in analyzing sales and operational data to optimize processes and strategies. In addition, assessing deal terms, market data, and trends
• Process optimization: Focused on operational precision in all GTM processes, remediate identified issues
• Collaborative approach: Working closely with sales, account management, legal, and finance teams to align operations with overall company goals
• Metrics-driven mindset: Focusing on KPIs and metrics to drive decisions and measure the effectiveness of GTM operations initiatives
• $90,000 - $120,000 a year

Responsibilities

• Deal desk management: Including renewals, churn/contraction support, approval workflows, and quotes and order management
• Sales operations: Partner with sales & account management to drive client growth and operational excellence. Support day-to-day operations and develop process improvements
• Client operations: Collaborate with cross-functional teams, including legal and finance, supporting client contract execution and invoicing/billing/collections processes
• System operations: Optimization and continual development of GTM tech stack, including Salesforce, Conga, Docusign, Gong, Outreach, and Clay.com . This role will be responsible for maintaining CRM data integrity, in partnership with Sales and account management
• Process development and execution: Optimize current business processes, leverage our productivity tools, and ensure consistency

Benefits

• Flexible work hours and flexible PTO
• Competitive health benefits
• VGS stock options
• 401k plan, with employer matching 4% and immediate vesting (available only for US employees)
• Life & disability insurance
• Pre-tax flexible spending accounts, dependent and healthcare FSA (available only for US employees)
• Global parental leave program
• Employee Assistance Program
• Home Internet reimbursement
• New hire home office set up allowance
• Professional learning reimbursement