Revenue Platform Manager

Summary

Join Octopus Deploy's Revenue Platform Team as a Manager, leading a team of individual contributors and overseeing core revenue systems like Salesforce and Zuora. You will own the optimization and advancement of these systems, ensuring alignment with company goals. This hands-on role requires managing workflows, enforcing best practices, and mentoring your team to achieve quarterly initiatives. You'll collaborate with cross-functional teams and report to the Director of Revenue Operations. Success in this role will significantly improve operational efficiency and contribute to scaling revenue growth. This remote position requires US PST/MST timezone location.

Requirements

• Career Experience: 5+ years of experience in Revenue Operations, Sales Operations, or a related field, with at least 2 years in a leadership or management role
• Technical Expertise: Deep experience with Salesforce (Sales Cloud, Service Cloud, CPQ, etc.) and other key revenue systems. Understanding of system architecture and ability to collaborate with highly technical engineering teams
• Project Management: Proven experience in managing large-scale integrations, system migrations, and technical projects
• People Management: Experience leading, mentoring, and developing small teams in a fast-paced, dynamic environment
• Problem-Solving: Strong analytical and problem-solving skills with the ability to navigate complex technical challenges
• Communication Skills: Ability to communicate with technical and non-technical stakeholders and collaborators. Highly skilled in adapting to your audience
• Process-Oriented: Experience with process optimization and establishing best practices in system usage and data management
• Collaboration: Ability to work effectively with cross-functional teams and business stakeholders, managing competing priorities

Responsibilities

• Lead and mentor a small team, providing guidance and professional development
• Manage the flow of work for the team, ensuring the timely and efficient delivery of projects and initiatives
• Foster a culture of collaboration, accountability, and continuous learning within the team
• Regularly assess team skills and performance, identify gaps, and provide training or development opportunities
• Own and oversee the management, integration, and optimization of key revenue systems, including Salesforce and Zuora, ensuring all systems are aligned with company goals
• Develop and maintain a comprehensive roadmap for platform enhancements and system integrations to support the scaling of revenue operations
• Ensure all systems are aligned with company goals, providing the highest value to sales, finance, and other key departments
• Lead the execution of key initiatives, such as system migrations, integrations, platform upgrades, and feature deployments
• Collaborate with cross-functional stakeholders to define requirements, scope, and timelines for technical projects
• Establish and enforce best practices for system configuration, data management, and workflow automation
• Ensure data integrity and accuracy across all systems, collaborating with data governance teams as needed
• Collaborate with our data team and growth engineers to ensure that our platforms are architected to build the best experience across our customer journey
• Create and maintain documentation - both technical and user-friendly
• Lead training sessions for end-users to ensure smooth transitions during system updates or new feature rollouts
• Act as the primary point of contact for all platform-related inquiries and issues within Revenue Operations

Preferred Qualifications

Familiarity with modern SaaS stack integrations, automation tools, and data governance practices

Benefits

• Minimum of 25 days annual leave
• Up to 10 days of paid sick and carers leave
• 12 weeks of fully paid parental leave with flexible return options
• Generous health care (100% individuals, 75% dependents)
• Dental and vision
• 401K matching
• Stock options
• Remote work