Manager, Revenue Operations

Summary

Join Sift's Revenue Operations team as Manager of Revenue Operations, leading a team and collaborating with stakeholders across sales, marketing, and other departments. You will be responsible for process improvement, GTM tech stack management, KPI design, data-driven decision-making, forecasting, compensation design, and territory design. The role requires a Bachelor's degree, 7+ years of revenue operations experience (2+ years in management), and hands-on experience with various SaaS tools, especially Salesforce. Strong analytical, communication, and leadership skills are essential. Sift offers a competitive compensation package, including 401k, medical/dental/vision coverage, wellness and education reimbursements, and flexible time off.

Requirements

• Bachelor's degree in Business, Finance, or a related field
• 7+ years of experience in revenue operations or sales operations within a B2B SaaS environment; and 2+ years of direct management experience
• Hands-on experience with Salesforce, Outreach, Gong, Zoominfo, Leandata, Conga, Spiff, and Docusign or similar tools. Deep familiarity with Salesforce is non-negotiable
• Proven track record of process improvement and driving operational efficiency
• Strong analytical skills with the ability to translate data into actionable insights and a high degree of familiarity with standard SaaS operating metrics
• Excellent communication and collaboration skills, with experience working cross-functionally
• Ability to manage multiple projects and priorities in a fast-paced environment
• Strategic mindset with a focus on achieving long-term business objectives
• Strong leadership skills with the ability to lead, motivate, and develop high-performing teams

Responsibilities

• Continuously identify areas for improvement within the GTM team’s processes and implement effective solutions to enhance efficiency and effectiveness
• Maintain full ownership of the GTM tech stack, including Salesforce, Outreach, Gong, Zoominfo, Leandata, Conga, Spiff, and Docusign. Ensure these tools are fully leveraged to support our revenue goals
• Develop and design key performance indicators (KPIs) and performance metrics for GTM teams to drive accountability, performance, and improvement
• Leverage data analysis to inform strategic decisions, drive action, and continuously improve revenue-related processes
• Develop and manage forecasting models to provide accurate and actionable pipeline and revenue predictions. Work closely with sales leadership, customer success, deal desk, and finance to refine forecasts and drive business planning, ensuring accuracy and alignment with business objectives
• Design effective compensation plans and incentives to motivate and reward GTM teams for achieving their goals. Ensure alignment with company objectives and market standards
• Develop and implement territory design strategies to maximize sales coverage and revenue potential. Aid customer success in book of business design and defining coverage strategies to maximize customer retention

Benefits

• Competitive total compensation package
• 401k plan
• Medical, dental and vision coverage
• Wellness reimbursement
• Education reimbursement
• Flexible time off