Revenue Specialist

Summary

Join EnableComp as a Revenue Specialist and act as a liaison between clients and insurance companies, handling sensitive patient health information. You will analyze worker's compensation claim payments, research and acquire necessary medical records, follow up with payers, and prepare billing packets or appeal letters using EnableComp's proprietary software. This role requires a high school diploma or GED, experience in healthcare billing or collections, and client-facing experience. Preferred qualifications include an associate's or bachelor's degree and experience with worker's compensation billing. EnableComp offers a supportive work environment and values employee growth and development.

Requirements

• High School Diploma or GED required
• 1-2+ years’ experience in healthcare field working in billing or collections
• 1+ years’ client facing/customer services experience
• Intermediate level understanding of insurance payer/provider claims processing and subsequent data requirements
• Must have strong computer proficiency and understand how to use basic office applications, including MS Office (Word, Excel, and Outlook)
• Equivalent combination of education and experience will be considered
• Regular and predictable attendance

Responsibilities

• Analyze and evaluate worker’s compensation claim payments using EnableComp’s proprietary software, systems and tools
• Use payment documentation provided by payers to determine if the medical provider has been reimbursed in compliance with the applicable state worker’s compensation fee schedule and/or PPO contract
• Research, request and acquire all pertinent medical records, implant manufacturer’s invoices and any other supporting documentation necessary and then submit with hospital claims to insurance companies to ensure prompt correct claims reimbursement
• Conduct timely and thorough telephone follow-up with payers to ensure claims with supporting documentation have been received and facilitate prompt reimbursement
• Prepare correct Workers’ Comp initial bill packet or appeal letter using EnableComp systems tools and submit with all necessary supporting documentation to insurance companies
• Other duties as required

Preferred Qualifications

• Associates or Bachelor’s Degree preferred
• 1+ years’ experience with workers compensation billing and collections a preferred
• Practices and adheres to EnableComp’s Core Values, Vision and Mission
• Proven ability to meet and/or exceed productivity targets and goals
• Maintains stable performance under pressure or opposition.  Handles stress in ways to maintain relationships with all stakeholders
• Must be a self-starter and able to work independently without direct supervision
• Proven written and verbal communication skills
• Strong analytical and problem solving skills
• Proven experience working with external clients; strong customer service skills and business acumen
• Ability to prioritize and manage multiple competing priorities and projects concurrently
• Must be able to remain in stationary position 50% of the time
• Occasionally moves about inside the office to access office equipment, etc
• Constantly operates a computer and other office equipment such as a copy/scan/print machine, phone and computer