Revenue Strategy And Operations Manager

Summary

Join Dandy's Revenue Operations team as a Revenue Strategy & Operations Manager and partner with a high-growth sales organization. You will drive and measure sales team performance against KPIs, ensuring operational excellence and process adherence. This role involves analyzing key performance metrics, managing Sales Operations deliverables, developing standard operating procedures, identifying compliance gaps, optimizing sales processes, and acting as an internal process expert. You will report performance results to stakeholders and collaborate with cross-functional teams. The ideal candidate possesses extensive experience in Sales Operations, a proven track record of process improvement, and exceptional communication skills.

Requirements

• 6+ years of experience in Sales Operations, Revenue Operations, or similar analytical & operational roles
• Track record of continuous process improvement with strategic impact
• Exceptional communication skills, both verbal and written
• Comfort in maneuvering cross-functionally with internal teams such as Training, Marketing and Enablement
• Ability to make independent judgment calls in creating projects, techniques, and evaluation criteria for obtaining results
• Keen understanding of excellence and the ability to inspire others with passion for quality
• Intermediate to advanced proficiency with Salesforce. Familiarity with Outreach.io and Gong is a plus
• Advanced analytical skills in Microsoft Excel, Google Sheets and other similar tools; ability to translate complex data into actionable insights
• Experience working with BI tools such as Looker, Tableau, PowerBI
• Highly organized, self-starter who takes initiative and does not let things slip through the cracks
• Takes pride in his/her work, always delivers with highest quality
• Experience with stakeholder management
• Adaptable and comfortable with change in a dynamic fast-moving environment

Responsibilities

• Report and analyze daily, weekly and monthly key performance metrics across the team, highlighting trends and proactively flagging issues to Sales Leadership
• Manage Sales Operations deliverables: pipeline reporting, ad-hoc analyses
• Develop, implement, and maintain standard operating procedures for Salesforce and other systems to ensure the team is keeping up to date on opportunities, tasks and overall activity goals
• Identify gaps in SOP compliance and KPI performance across Account Executives and work with Sales Management to address
• Analyze activity data and funnel progression to help optimize the sales motion and uncover any areas of friction or opportunity
• Act as internal process expert for the Account Executives on Sales tech stack, including but not limited to Salesforce, Outreach & Gong
• Take ownership and flex across the sales business to build world-class Sales Operations
• Work cross-functionally to identify, develop and execute on process improvements

Preferred Qualifications

• Experience at fast-paced, high-growth companies
• Experience with high-velocity, fast sales cycle environments, especially SMB
• Outstanding professional references to share
• Comfortable in highly complex system environments
• Relentlessly positive attitude, a strong sense of humor, and the ability to have fun at work

Benefits

• Healthcare
• Dental
• Parental planning
• Mental health benefits
• A 401(k) plan
• Paid time off