Revenue Strategy & Operations Manager

Summary

The job description is for a Revenue Strategy & Operations Manager at Dandy, a high-growth company transforming the dental industry. The role involves partnering with the sales leadership team to drive and measure performance against key performance indicators, ensuring operational excellence, and reporting on team performance results.

Requirements

• 6+ years of experience in Sales Operations, Revenue Operations, or similar analytical & operational roles
• Track record of continuous process improvement with strategic impact
• Exceptional communication skills, both verbal and written
• Comfort in maneuvering cross-functionally with internal teams such as Training, Marketing and Enablement
• Ability to make independent judgment calls in creating projects, techniques, and evaluation criteria for obtaining results
• Keen understanding of excellence and the ability to inspire others with passion for quality
• Intermediate to advanced proficiency with Salesforce. Familiarity with Outreach.io and Gong is a plus
• Advanced analytical skills in Microsoft Excel, Google Sheets and other similar tools; ability to translate complex data into actionable insights
• Experience working with BI tools such as Looker, Tableau, PowerBI
• Highly organized, self-starter who takes initiative and does not let things slip through the cracks
• Takes pride in his/her work, always delivers with highest quality
• Experience with stakeholder management
• Adaptable and comfortable with change in a dynamic fast-moving environment

Responsibilities

• Report and analyze daily, weekly and monthly key performance metrics across the team, highlighting trends and proactively flagging issues to Sales Leadership
• Manage Sales Operations deliverables: pipeline reporting, ad-hoc analyses
• Develop, implement, and maintain standard operating procedures for Salesforce and other systems to ensure the team is keeping up to date on opportunities, tasks and overall activity goals
• Identify gaps in SOP compliance and KPI performance across Account Executives and work with Sales Management to address
• Analyze activity data and funnel progression to help optimize the sales motion and uncover any areas of friction or opportunity
• Act as internal process expert for the Account Executives on Sales tech stack, including but not limited to Salesforce, Outreach & Gong
• Take ownership and flex across the sales business to build world-class Sales Operations
• Work cross-functionally to identify, develop and execute on process improvements

Preferred Qualifications

• Experience at fast-paced, high-growth companies
• Experience with high-velocity, fast sales cycle environments, especially SMB
• Outstanding professional references to share
• Comfortable in highly complex system environments
• Relentlessly positive attitude, a strong sense of humor, and the ability to have fun at work

Benefits

We offer a wide range of best in class, comprehensive and inclusive employee benefits including healthcare, dental, parental planning, mental health benefits, a 401(k) plan, and paid time off