Commercial Strategy Manager, Revenue Operations

Summary

Join Headway as a Commercial Strategy Manager, Revenue Operations and play a key role in ensuring the success of our payer partnerships. You will drive operational excellence and data-driven decision-making, collaborating with internal and external teams to manage critical processes. This role offers the opportunity to shape operational strategy, optimize workflows, and scale our impact on mental healthcare. You will build and maintain dashboards, streamline workflows, own critical operational processes, and partner with leadership on strategic projects. The ideal candidate has 8+ years of experience in a related field, excels at managing complex projects, and is highly organized and solution-oriented. Headway offers a competitive salary, equity compensation, comprehensive benefits, and a supportive work environment.

Requirements

• Have 8+ years of experience in revenue operations, data analysis, strategy, or a related role, ideally within tech or healthcare
• Excel at managing complex analytical and operational projects from start to finish
• Are resourceful, proactive, and solutions-oriented, finding opportunities where others see challenges
• Thrive in ambiguity and enjoy tackling unfamiliar problems with a strategic mindset
• Are highly organized, with a proven ability to manage multiple moving pieces
• Are motivated by the opportunity to help solve one of the most pressing challenges of our time: access to mental healthcare

Responsibilities

• Build and maintain dashboards for pipeline coverage, SLAs, and OKR tracking to support informed decision-making
• Work cross-functionally with teams across Headway to streamline workflows, enhance processes, and support key initiatives
• Own critical operational processes, ensuring accuracy, timeliness, and alignment with organizational goals
• Partner with leadership on strategic projects to address emerging needs and opportunities
• Proactively identify opportunities to improve operational efficiency and share learnings across the team

Benefits

• Equity Compensation
• Medical, Dental, and Vision coverage
• HSA / FSA
• 401K
• Work-from-Home Stipend
• Therapy Reimbursement
• 16-week parental leave for eligible employees
• Carrot Fertility annual reimbursement and membership
• 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
• Flexible PTO
• Employee Assistance Program (EAP)
• Training and professional development