Bullfinch Recruitment is hiring a
Risk Agent

Summary

Join our client, a trailblazer in creating businesses that deliver unforgettable experiences, as a Risk Agent to catch fraudsters, minimize risks, and ensure everything runs smoothly.

Requirements

• Experience: At least 2+ years in a Risk Management role
• Gaming Guru: Experience with USA/European Gaming accounts
• Communication Champ: Excellent written and spoken English skills in a business environment
• Multi-Tasking Master: Handle multiple tasks, prioritize, and manage time effectively without constant supervision
• People Person: Strong interpersonal, communication, and presentation skills
• Problem Solver: Sharp problem-solving and decision-making abilities
• Detail Detective: Exceptional analytical skills and attention to detail
• Pressure Performer: Thrive under pressure
• Proactive Pro: Suggest improvements to processes and systems
• Commercially Aware: Understand broad business issues

Responsibilities

• Spotting Fraud Early: Use top-notch tools to detect suspicious transactions and fraudulent accounts
• Data Detective: Gather information from various sources to create a complete picture
• Risk Analyzer: Dive into data to understand potential risks and outcomes, making decisions that safeguard the company
• Identify Threats: Look out for money laundering, chargeback/e-check fraud, legal issues, and gameplay irregularities
• Bonus Buster: Detect bonus abuse and unauthorized payment methods
• Loss Mitigator: Help minimize the company's losses from fraudulent activities
• Customer Support Helper: Assist in investigating and resolving customer queries
• Payment Partner: Support the Payments Specialist with any missing or rejected payments
• Record Keeper: Maintain accurate and up-to-date case records and data
• Pattern Patrol: Review transaction reports for suspicious activity and perform pattern analysis
• Team Collaborator: Work closely with team members to analyze and present investigation results
• Productivity Pro: Meet personal productivity targets and attendance expectations

Preferred Qualifications

• Flexible Shifts: Willingness to work nights, weekends, and holidays
• Home Office Ready: Having your own office setup, including a laptop or PC and a headset, is a big plus but not mandatory

Benefits

• Competitive Salary
• Career Growth: Opportunities for training and development
• Global Environment: Work in a collaborative international setting
• Fast-Paced Fun: Be part of a fast-growing company where your career can truly take off