Risk Operations Analyst

Summary

Join Mudflap, a fast-growing marketplace company revolutionizing the trucking industry, as a Risk Operations Analyst. You will play a crucial role in identifying, analyzing, and mitigating fraud and operational risks. This position offers significant professional growth opportunities. The role involves collaborating with cross-functional teams to improve policies and processes, monitor risk controls, and maintain detailed documentation. While based in Palo Alto, CA or Austin, TX, remote work is possible with occasional travel. Mudflap provides a competitive salary and benefits package, including health benefits, 401(k) matching, and opportunities for career advancement.

Requirements

• Background in risk, fraud, operations, or analytics—experience in financial services or insurance is a plus but not required
• Strong analytical and problem-solving skills with the ability to interpret complex data
• Excellent written and verbal communication skills, with a collaborative mindset
• Proficiency in Excel, PowerPoint, and relevant tools for data analysis and reporting
• Highly organized and detail-oriented, with the ability to thrive in a fast-paced, dynamic environment

Responsibilities

• Support fraud and risk detection by assessing systems, processes, and procedures for gaps and vulnerabilities
• Analyze operational and transaction data to uncover trends and patterns that inform risk mitigation strategies
• Collaborate with cross-functional teams to implement policy and process improvements that reduce exposure to fraud
• Monitor the effectiveness of risk controls and recommend enhancements as needed
• Maintain clear documentation of risk assessments, incident responses, and mitigation efforts

Benefits

• Competitive salary and equity in a high-growth startup
• Multiple health benefit options
• Responsible Time Off
• 401(k) matching
• Opportunities and support for major career growth
• Annual Company offsite event (Mudfest!)
• Commuter benefits to ease your travel
• Lunches and snacks to keep you fueled
• A collaborative, high-growth environment where you’ll work closely