Revenue Operations Analyst

Summary

Join BlueCat, a leader in Intelligent Network Operations, as a Revenue Operations Analyst. You will report to the Manager of Revenue Operations and play a critical role in driving revenue velocity. Key responsibilities include ensuring data integrity in sales and marketing systems, working with revenue-generating teams on quoting and deal management, and improving systems and processes. This role requires close collaboration with various departments, including Sales, Marketing, and Product. Success in this position demands strong organizational, communication, and problem-solving skills, along with experience with Salesforce.com. BlueCat offers a comprehensive benefits package and a vibrant workplace culture.

Requirements

• Excellent organizational, communication and listening skills
• Proven ability to self-manage projects and follow through to completion
• Proven ability to be successful in a complex, fast-paced environment

Responsibilities

• Prioritize and respond to incoming support requests from the revenue teams
• Ensure data integrity in Salesforce through active monitoring and regular communication with the sales team, including sales leadership
• Implement best practices with regards to data integrity, including performance database de-duping and cleanup procedures in addition to enforcing standards and procedures to ensure data quality
• Continuously work to improve usability of our Salesforce instance (including integrated modules like CPQ) and other tools (Captivate IQ, Export Compliance, Quip etc)
• Participate in cross-functional projects throughout the organizations
• Create and deliver enablement materials and programs for the revenue teams in conjunction with the Bluecat Learning team
• Provide day-to-day SFDC support to the global sales team, including demonstrating sales processes and answering SFDC related questions

Preferred Qualifications

• Customer centered, good judgement and results oriented
• Exceptionally strong communication skills; verbal and written
• Love the details, and respect the importance for quality and data integrity but have the ability to take a step back and drive action from a complex analysis
• Fast learner who can pick up complex processes in a snap
• Proactive, you can take initiative and make things happen
• Experience with Salesforce.com

Benefits

• A Professional Development Budget
• Dedicated Wellness Days and Wellness Week
• A Lifestyle Spending Account
• An Employee Recognition Program