Sales And Support Representative

Summary

Join Whizz's expanding Remote Sales & Support team and revolutionize transportation with us! As a key team member, you'll ensure exceptional customer experiences by efficiently handling a high volume of calls, providing detailed information about our electric bikes, addressing customer concerns, and utilizing proven sales techniques. We offer a competitive salary with performance bonuses, a supportive team environment, and opportunities for professional growth on an international scale. This role requires fluency in Spanish and excellent English skills (C1-C2), along with sales/support experience and strong problem-solving abilities. A high-speed internet connection, personal computer, and headset are also necessary.

Requirements

• Native/Fluent Spanish speaker
• Excellent knowledge of English (C1-C2 level)
• 1+ years of experience in a sales/support role
• Exceptional problem-solving and negotiation skills
• High-speed internet connection, personal computer, and headset

Responsibilities

• Efficiently handle a large number of calls, ensuring a high level of service
• Proactively provide in-depth details about our electric bikes, arrange appointments and manage deliveries
• Address customer concerns and objections diligently, ensuring their satisfaction and trust in our services
• Use proven selling techniques to turn potential customers into loyal clients

Benefits

• Competitive salary with performance bonuses
• Friendly and supportive team
• Opportunity to work and grow professionally at an international level