Sales Assistant Manager

Summary

Join Cove, a rapidly expanding flexible living platform in Asia Pacific, as their Sales Manager in Japan! Lead the B2B and B2C sales team, driving exponential growth by increasing tenant bookings and revenue. Develop and implement sales strategies, train the team, and ensure a fantastic customer experience. You will analyze key performance indicators, negotiate contracts, and build partnerships to maximize revenue. This role requires a minimum of 3 years of B2B or B2C sales experience, business-level English and Japanese, and experience with CRM software. Cove offers a flexible work environment, competitive compensation including performance-based commission, and comprehensive benefits.

Requirements

• Minimum of 3 years’ experience in a B2B or B2C sales environment
• Business Level English and Japanese
• College or University degree in any field
• Experience using CRM software e.g. Salesforce/Hubspot etc
• Some line management experience
• Excellent communicator
• Able to quickly build rapport with customers
• Strong analytical capabilities
• High drive for results
• Customer empathy and focus

Responsibilities

• Own the Cove Japan sales strategy and approach
• Regular sales training and development initiatives
• Ensuring fast launch and ramp up of new buildings/properties
• Working with the supply side team to provide customer insights to support growth of the portfolio
• Analysis of funnel health and key performance indicators to generate insights for continuous improvements and optimizations
• Ensuring fantastic customer experience throughout the sales process
• Closely involved in pricing of new rooms and regular re-pricing of existing portfolio
• Contract negotiations and renegotiations with tenants
• Implementation of rental price increases as required
• Leadership of discounts policies to maximize revenue potential
• Building relationships and partnerships with property agents and other partners as a source of demand
• Leading the growth of the B2B channel to source leads from corporate bookings and partnerships with companies, institutions, and higher education
• Ownership of all sales processes, SOPs, and tech tools to ensure the efficiency and maximum effectiveness of the team

Preferred Qualifications

• Experience in a pre-Series C start-up
• Experience in sales process design
• Experience in sales training

Benefits

• Monthly Salary
• Performance-based commission paid during months when targets are achieved
• Full two-day weekend
• Year-end and New Year holidays
• Paid leave: 10+ days annually
• Health insurance
• Pension insurance
• Employment insurance
• Workers' compensation insurance