Sales Associate

Summary

Join Truehold, a rapidly growing startup transforming home equity access, and make a meaningful impact on homeowners' financial lives. As a Truehold Associate, you will be the first point of contact for potential customers, providing honest and helpful experiences. Your responsibilities include re-engaging past leads, making numerous daily phone calls, understanding individual seller motivations, managing leads in Salesforce, meeting performance goals, and collaborating with various teams. This role requires strong communication and relationship-building skills, experience in sales (preferably in real estate), proficiency with CRM systems, and the ability to work a specific schedule. Preferred qualifications include experience in senior housing or real estate and adaptability to changing needs. Truehold offers a collaborative culture, competitive benefits (including 401k matching, PTO, and paid holidays), and the opportunity to contribute to a mission-driven company.

Requirements

• Ability to work a schedule of Monday-Friday from 11am-8pm EST, plus two weekend days a month
• Some holidays are also required
• Ability to adapt through changing needs
• Experience in customer-facing, relationship-building sales
• Proficiency with CRM and other technology tools

Responsibilities

• Focus on re-engaging with past potential sellers in existing pipelines and making 150-250 dials (phone calls) per day
• Discovering each individual seller’s motivation and educating them on how Truehold can meet their needs
• Managing and scoring a large lead volume in Salesforce CRM
• Meeting or exceeding expected benchmarks, including daily and monthly goals and metrics
• Partnering with teams across the business, including Marketing and Real Estate

Preferred Qualifications

• Experience in the real estate industry (sales team) preferred
• Experience in phone sales, Senior Housing, and/or Real Estate is a plus

Benefits

• A collaborative, people-first culture with a passion for doing good and enjoying it
• A unique opportunity to build our brand in the early stages
• Competitive benefits and compensation, including 401(k) w/match
• PTO and sick time
• 9 paid holidays