Sales Developer Representative

Summary

Join Grafana Labs as a Sales Development Representative (SDR) and embark on a journey of engaging with users and prospects, guiding them through Grafana's resources. Collaborate with the Sales Team to identify new business opportunities, contributing to the company's revenue goals. Develop valuable, transferable skills while contributing to Grafana Labs' community and business objectives. This role involves balancing reactive and proactive work, responding to inbound inquiries and outreaching to target accounts. You will need research skills and a detective mindset to craft effective messaging, and confidence in driving business conversations. This demanding yet rewarding role offers a fast-paced and challenging environment within a growing company.

Requirements

• Located in California, Oregon or Washington
• Open to feedback and coaching, always looking for ways to improve
• Clear and concise written and verbal communication style
• Excellent organizational skills and the ability to prioritize many tasks and demands
• Willingness and ability to take on any task - no matter how small or big - with a focus on quality
• Resourceful and proactive in an environment that is constantly evolving
• Driven by purpose and by winning with a team-first attitude

Responsibilities

• Build and maintain knowledge of our technology, competitors, open source ecosystem, and industry trends
• Follow up on inbound leads effectively and efficiently
• Use a multi-channel approach (email, social, calling) to proactively outreach to new leads within target accounts; our top SDRs are confident and effective on the phone
• Use Salesforce and Grafana dashboards for lead and account management and research
• Use research and data to prioritize and customize outreach to target prospects and accounts via email and LinkedIn
• Drive effective discovery conversations to understand users’ needs and goals in to provide them the appropriate resources and communicate how Grafana can help them
• Consistently meet new business opportunity and pipeline targets
• Collaborate with cross-functional teams such as marketing and sales to win as a team

Benefits

• Equity
• Bonus (if applicable)