Sales Development Manager

Summary

Join Smile Digital Health, a leading health data platform company, and contribute to our mission of #BetterGlobalHealth. As a Sales Development Manager, you will provide coaching and leadership to the sales team, develop strategic target account plans, and analyze key performance indicators. You will build strong relationships with stakeholders, develop sales processes, and ensure data accuracy. This role requires experience in sales, business development, and people management within the healthcare or technology sector. Smile Digital Health offers a remote work environment, flexible time off, competitive salary and benefits, and professional development opportunities.

Requirements

• 5+ years in a Sales, Business Development and/or Sales Development and/or similar role. Experience in healthcare and/or technology preferred
• 2+ years in a lead or people management role
• Strong verbal and written communication skills
• Experience building relationships and engaging with all levels of internal and external organizational resources or key individuals
• Strong problem solving, data analysis, and time management skills
• Demonstrated ability to influence and drive results for a team of highly qualified Sales Development members or similar roles

Responsibilities

• Provide coaching, leadership and guidance to the Sales Development team
• Oversee the development and implementation of effective and strategic Target Account Plans
• Support and provide guidance on complex or escalated Targeted Accounts
• Develop and analyze in-depth metrics and KPIs to evaluate team effectiveness and ability to meet targets
• Create regular reports for managers and leaders, when required
• Build strong relationships with key decision makers and internal resources to ensure challenges and drivers are identified and addressed
• Provide guidance to the Sales Development team in identifying, contacting and creating qualified leads
• Update and develop scalable Sales Development processes and procedures to ensure efficiency and effectiveness
• Ensure Salesforce data is accurate, regularly updated and maintained
• Lead resource planning and recruitment efforts to identify needs and highly qualified candidates
• Develop and maintain in-depth knowledge of Smile Digital Health’s value-proposition, target industries, target personas, technology platform, solutions, and pricing structure as well as industry and market trends
• Comply with the privacy, security and confidentiality policies

Preferred Qualifications

Experience in Google Suites, Microsoft and Salesforce

Benefits

• Remote Work Environment
• Flexible Time Away From Work Policy including PTO, Personal and Sick Days
• Competitive Salary and Health/Medical Benefits
• RRSP/TFSA/401K Employee Contribution
• Life and Disability
• Employee Assistance Program
• FHIR Study Program and Skillsoft Learning