Sales Development Operations

Summary

Join JumpCloud's Marketing & Sales Development Operations team as a remote employee based in Mexico! You will play a key role in optimizing sales development processes, managing sales enablement tools, and providing data-driven insights to improve team performance. Responsibilities include analyzing workflows, collaborating with sales leaders, administering tools like Salesforce and Outreach, maintaining data accuracy, and creating performance reports. This position requires 2-4 years of experience in operations, strong proficiency in Salesforce and sales engagement tools, excellent analytical and communication skills, and a detail-oriented approach. JumpCloud offers a remote-first work environment and a supportive culture.

Requirements

• 2-4 years of experience in Operations or a similar role
• Strong proficiency in Salesforce and sales engagement tools like Gong Engage, Outreach or SalesLoft
• Excellent analytical, problem-solving, and communication skills
• Ability to manage multiple projects simultaneously and meet deadlines
• Detail-oriented with a commitment to maintaining data integrity
• Familiarity with B2B sales processes and KPIs
• Must be located in and authorized to work in Mexico
• Fluent in English (speaking and writing)

Responsibilities

• Analyze and refine existing workflows to enhance efficiency and productivity
• Collaborate with sales development leaders to identify and address bottlenecks
• Administer sales enablement tools such as Salesforce, Outreach, Gong Engage, and other prospecting platforms
• Ensure proper integration and alignment between tools used by the Sales Development team
• Maintain the accuracy and cleanliness of CRM and other databases
• Create and manage dashboards and reports to provide visibility into team performance, pipeline health, and key metrics
• Provide actionable insights through data analysis to improve targeting, engagement, and conversion
• Work closely with Sales Development, Marketing leadership, and Operations teams to align on goals and initiatives
• Support the Sales Development team by providing real-time data and recommendations

Preferred Qualifications

Experience with 6sense, LeadIQ, or Apollo

Benefits

Remote work