Sales Development Representative

Summary

Join our dynamic team as a Spanish Bilingual Sales Development Representative and play a critical role in generating and qualifying leads. You will be the first point of contact for potential clients, educating them about our services and identifying their needs. Collaborate with Account Executives to ensure a smooth handover of qualified leads. The ideal candidate possesses exceptional communication skills in both English and Spanish, a strong work ethic, and adaptability. This role offers flexibility to work from home and a chance to make a real impact. Embrace opportunities to learn, innovate, and excel in a fast-paced, high-energy environment.

Requirements

• Fluent in Spanish and English (spoken and written)
• Minimum 1 year of outbound B2B sales or business development experience
• Ability to lead and manage conversations, build rapport, and earn trust with prospective clients
• Strong consultative phone skills with the ability to clearly communicate value and handle objections
• Energetic, positive, and persistent with excellent follow-up skills and a can-do attitude
• Organized with strong attention to detail and the ability to manage time effectively
• Comfortable working independently and in a team environment with shifting priorities
• Strong collaboration skills across departments such as Operations, Customer Support, Sales, and Marketing
• Proficient in Microsoft Office, Teams, and Excel
• Primary internet connection with a minimum speed of 15 Mbps
• Backup internet connection with at least 10 Mbps
• Backup connection must be capable of supporting work during a power outage
• Desktop or laptop equipped with at least: Intel Core i5 (8th generation or newer) , Intel Core i3 (10th generation or newer) , AMD Ryzen 5 , or an equivalent processor
• A minimum of 8 GB RAM
• Must meet or exceed the performance of an Intel Core i3 processor
• Must be functional during power interruptions
• A functioning webcam
• A noise-canceling USB headset
• A quiet, dedicated home office space
• A smartphone for communication and verification purposes

Responsibilities

• Identify new lead prospects through internet research and social media
• Conduct outbound sales activities via calls, emails, and social channels using a sales engagement platform
• Manage outreach efforts to leads, the current client base, and identified prospects
• Perform cold and warm calls to engage with potential clients
• Extend the brand by developing content to educate potential customers on sales offerings
• Build and execute multi-channel outreach sequences
• Schedule meetings for Sales Team with key decision-makers (Manager, Director, C-level executives)
• Accurately document daily outreach activities, notes, and communication
• Respond to inbound leads and pass qualified prospects to the Sales Team
• Assist Sales Managers and Account Executives with new lead generation and opportunity creation
• Provide detailed notes and context to help ensure successful sales follow-through

Preferred Qualifications

Experience with CRM systems

Benefits

• Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment
• Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best