Sales Development Representative

Summary

Join Detroit Labs as a Sales Development Representative and drive sales of our services, products, and staffing. You will prospect and acquire new clients, managing the full sales cycle from outreach to close. Creativity is key in presenting custom software solutions aligned with client needs. Consistent outreach and relationship building with prospects at decision-making levels are crucial, including travel for in-person meetings. Collaboration with internal teams is essential for developing innovative solutions and compelling proposals. The role requires experience in B2B custom software sales, exceeding quotas, and managing full sales cycles.

Requirements

• 3-5+ years of B2B custom software sales experience, with demonstrated success in outbound prospecting
• Proven track record of exceeding quota through cold calling, cold emailing, and social selling
• Experience selling complex, consultative services (software development/staffing preferred)
• History of managing full sales cycles from prospecting to close (6-12 month cycles)
• Documented success with deal sizes ranging from $50K-$500K+ annually
• Consultative selling approach rather than pushy tactics
• Coachable mindset with continuous improvement focus
• Expert-level cold calling abilities with high connect rates and conversion metrics
• Proficiency in sales development tools (Hubspot, LinkedIn Sales Navigator, etc.)
• Experience with multi-touch outbound sequences across phone, email, and social channels
• Ability to research and identify ideal prospects within target accounts
• Strong objection handling and qualification skills
• Understanding of software development processes and technologies
• Familiarity with IT staffing and consulting services
• Ability to speak credibly with C-Level executives, and technical decision-makers
• Knowledge of project-based selling
• Overnight travel and onsite visits will be required (approximately 20-40%)

Responsibilities

• Sell new business opportunities for our digital strategy, custom design, custom software, staffing, and hosting offerings
• Consistently conduct cold outreach to generate new business leads and maintain top of funnel and pipeline
• Build a healthy pipeline of new qualified companies and logos
• Build relationships with prospects built on trust, respect, and results
• Think creatively to come up with custom solutions to fit client needs that align with budget, timelines, and capabilities
• Collaborate with fellow business development colleagues to build new business contacts and relationships, and partner with our account team to grow and foster existing client relationships
• Collaborate with internal teams (stakeholders, account, legal, marketing, project) to create contracts, proposals, and sales decks, scope new work, and create sales proposals and pitches to new and existing clients
• Collaborate with business development, marketing, and leadership teams to create and execute new business development strategies
• Manage and document personal contacts, interactions, and sales activities within a CRM

Benefits

• Flexible PTO policy
• Remote work environment
• Flexible work schedule
• Health, dental, and vision coverage
• 401k contribution and matching options
• Parental leave program
• A MacBook, or whatever equipment you need to do your work
• Access to professional development budgets as needed
• Monthly budgets for “team fun” bonding events
• Free lunch for various company meetings and Lunch & Learns
• All-company remote-friendly activities
• Access to our employee resource groups (ERGs)
• Plenty of Detroit Labs swag