Sales Development Representative

Summary

Join Device42, now part of Freshworks, as a Sales Development Representative (SDR) and contribute to the growth of a rapidly expanding company. As the initial point of contact for potential customers, you will engage in conversations, identify needs, and demonstrate how Device42 can address their IT challenges. You will collaborate with Account Executives to build a pipeline of qualified opportunities within designated territories. This role will initially be remote but will transition to a 5-day onsite schedule at the new Boston Area office.

Requirements

• 0-2+ years of experience in sales, marketing, customer service, or an administrative role
• A proven record of hitting or exceeding performance targets
• High energy, a self-starter attitude, and a drive to succeed
• Great communication skills - both written and verbal
• A personable, confident, and collaborative team player
• Comfort with high-volume outreach and phone calls
• The ability to thrive in a fast-paced, goal-oriented environment

Responsibilities

• Respond to inbound leads and qualify them to set up follow-up meetings for the sales team
• Prospect new leads via cold calls and personalized email outreach to generate high-quality opportunities
• Understand and effectively communicate the Device42 + Freshworks value proposition to a variety of audiences
• Stay informed on industry trends and account activity as part of your outreach strategy
• Diligently manage activities and leads in our CRM system
• Hit or exceed performance targets and KPIs
• Collaborate closely with the sales and marketing teams to fine-tune messaging and campaigns

Preferred Qualifications

Familiarity with CRM tools is a plus

Benefits

• This role is based in the Greater Boston Area, and the expected base salary range for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. This role is also eligible for variable compensation
• Compensation Package
• At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business