Sales Development Representative

Summary

Join Kinsta, a top-managed WordPress hosting company, as a Sales Development Representative (SDR) in the EMEA region. You will qualify inbound leads, book meetings for Account Executives, and be the first point of contact for potential customers. Responsibilities include managing inbound calls and chats, exceeding activity goals, and maintaining accurate CRM records. You will also support outbound prospecting when needed and contribute to improving workflows. Strong performance and alignment with Kinsta's ethos open doors to growth opportunities within the revenue organization. This role requires 1-2 years of experience in sales development or a similar role, excellent communication skills, and tech-savviness. If you thrive on creating great first impressions and driving measurable impact, apply now!

Requirements

• At least 1–2 years of work experience, preferably in sales development or in a similar role
• A results-oriented mindset and confidence with cold calling, written, social media, and video outreach to effectively connect with prospects and drive interest
• Near-native proficiency in English and exceptional writing skills
• Exceptional communication and interpersonal skills
• Tech-savvy, with a strong interest in technology

Responsibilities

• Qualify inbound leads through the Kinsta website's live chat and inbound phone line using tools like HubSpot Conversations and Aircall
• Act as the first point of contact for potential customers, providing fast, helpful, and professional responses
• Book meetings for Account Executives by identifying sales-ready prospects and applying BANT qualification criteria
• Routinely exceed inbound activity goals by improving response quality, speed, and conversion rates
• Keep HubSpot contact, company, and deal records up to date with accurate, detailed notes
• Surface new opportunities for Account Executives by researching accounts and filtering prospects inside the CRM
• Support outbound prospecting when inbound volume is low by re-engaging past leads, MQLs, and campaign responders
• Use prospecting tools like Vidyard, Vidu, Lusha, LinkedIn Sales Navigator, and HubSpot CRM to identify outbound opportunities and enroll them in follow-up sequences
• Participate in outbound lead generation campaigns as assigned by the Head of Sales Development
• Provide feedback and suggestions to improve prospecting workflows, live chat quality, and inbound call routing
• Take ownership of 1:1 meetings by preparing for them and implementing plans discussed with the Head of Sales Development

Preferred Qualifications

• Prior experience in sales or basic knowledge of the hosting industry
• A demonstrated interest in sales through a sales development certificate
• Familiarity with HubSpot Sales or Salesforce and other prospecting tools
• Fluency in a second Kinsta language beyond English. Languages we’re currently targeting include Spanish, Portuguese, Dutch, French, German, Italian, and Japanese

Benefits

• Annual remote expense budget
• Flexible PTO
• Paid parental leave
• Annual professional development budget: available after one year with Kinsta
• Sabbatical: available after three years with Kinsta (and every three years thereafter)
• Location-specific healthcare benefits (including vision and dental) for employees hired in the USA, UK, and Hungary
• Pension plan for employees hired in the UK, and 401k contributions for employees hired in the USA