Sales Development Representative

Summary

Join Loop at a pivotal moment as we expand into the UK! We are seeking a driven Sales Development Representative to be a crucial part of our international growth. This fully remote role, preferably based in London, will focus on identifying and engaging potential merchants in the UK market. You will build our pipeline and establish Loop's presence, making a significant impact on our expansion goals. This is an opportunity to grow with a rapidly expanding company that prioritizes a remote-first work environment. The ideal candidate will possess strong prospecting and communication skills, a results-driven mindset, and experience with CRM systems like Salesforce.

Requirements

• Possess strong prospecting skills with the ability to identify and qualify potential customers through various channels, such as cold calls, cold emails, social media, and other creative methods
• Have excellent communication skills, both written and verbal, with the ability to engage and persuade prospects through phone, email, and other channels
• Possess strong listening skills to understand prospects' needs and pain points and effectively communicate the value proposition of Loop
• Have a positive attitude, persistence and resilience in the face of rejection or setbacks, with the ability to maintain motivation and focus on achieving quota
• Have a results-driven mindset and a willingness to go above and beyond to meet and exceed quotas
• Have a tried and true method to prioritize, stay organized, and handle every detail with care while juggling multiple priorities simultaneously
• Be comfortable with using technology and software tools, such as CRMs, email automation platforms, and prospecting tools; experience with (or are excited to learn) Loop’s tools - Salesforce, Slack, Notion, Loom, and Google Suite
• Know how to effectively collaborate with cross-functional teams, including AEs, marketing, and merchant success
• Be willing to learn and continuously improve sales skills, including product knowledge, sales processes, and industry trends
• Be able to provide examples of how you addressed a customer's concern or hesitation with a product and turned that hesitancy into a win
• Thrive in rapidly changing, ambiguous, and fast moving environments
• Have examples to share of how you’re already living Loop’s core values: Be a Human First, Clear is Kind, Go Get Results, Land the Plane, and Make Merchants Successful

Responsibilities

• Conduct outbound prospecting to identify and qualify potential customers through phone calls, emails, social media, and other channels
• Research and understand prospects' business needs and pain points to effectively communicate the value proposition of Loop
• Schedule and coordinate introductory calls or demos for qualified prospects with Account Executives (AEs)
• Track and document all interactions and lead information in Loop's CRM system (we use Salesforce) to ensure accurate and up-to-date data
• Continuously learn about the industry and competitors to provide valuable insights to merchants and improve sales messaging
• Collaborate with AEs and other team members to optimize sales processes and improve overall sales performance
• Meet and exceed weekly and monthly KPIs for outbound calls, qualified leads, and scheduled meetings
• Achieve (or exceed!) monthly SQO quota
• Participate in ongoing training and coaching sessions to improve sales skills and product knowledge
• Continuously provide feedback to the marketing team on the effectiveness of campaigns and messaging
• Act as THE voice of our market, sharing insights with our sales, marketing, merchant success and product teams so we can be exceptional at responding to market needs
• Attend industry events and trade shows to source and engage new prospects

Preferred Qualifications

Be located in London and have a deep background and understanding of logistics in the UK market

Benefits

Fully remote based in the UK