Sales Development Representative

Summary

Join Newsela as a Sales Development Representative (SDR) contractor based in Mexico, Costa Rica, or Colombia. This role supports sales growth by researching, prospecting, and qualifying leads to build a sales pipeline. Responsibilities include making calls and emails, qualifying leads, responding to inquiries, and conducting online product demonstrations. You will collaborate with the sales team, providing market feedback and acting as the initial point of contact with prospects. The ideal candidate has 1+ years of lead generation or inside sales experience and is fluent in English. Due to the contract nature of this position, company-sponsored benefits are not offered.

Requirements

• Fluent in English
• 1+ year of lead generation or inside sales experience
• Your pipeline generation experience includes engaging prospects through email and phone conversations that lead to qualified meetings
• Salesforce.com experience and sales process training to tactfully manage a pipeline to meet and exceed team goals
• You are familiar with sales platforms such as Salesloft, Outreach.io, or Yesware
• You are an excellent communicator who can truly empathize with the challenges our different buyers face
• You’re able to establish clear value propositions that connect buyer/user needs to the product and services we offer
• You thrive in a fast-paced environment and use your creativity when partnering with team members to ensure flawless execution

Responsibilities

• Provide prospecting through calls and emails
• Qualifying leads in order to build pipeline for Sales Reps
• Respond to inbound sales inquiries
• Provide proactive cold outreach to potential new customers
• Provide online product demonstrations that draw prospects into initial discovery calls and identify key needs that ultimately lead to qualified opportunities for our Sales team
• Collaborate within the Sales organization to inform strategy and process that enhances sales performance by providing feedback on market feedback and trends
• Act as the initial point of contact with prospects