Sales Development Representative

Summary

Join OpenTable's Sales and Restaurant Services team as a Sales Development Representative in Dublin, Ireland (remote). You will play a key role in generating sales leads, implementing lead generation programs, crafting sales messages, and providing general sales support to the sales team. This position requires a successful telesales or call-center track record and a customer-first approach. You will collaborate with a team to achieve sales goals and continuously seek opportunities for improvement. OpenTable offers a comprehensive benefits package including vacation days, health insurance, a pension fund, and various other perks.

Requirements

• Successful telesales or call-center track record with a track record of exceeding objectives
• You are Customer First with an ability to nurture trust and confidence with customers
• You understand and are capable of resolving current and future business needs
• You continuously look for opportunities to improve service, follows through, solicits and applies feedback, and builds/maintains positive relations
• You thrive on collaboration and partnership by demonstrating a dedication to team goals thru attitude, contribution, & collaboration
• Your willingness to participate in a team shines through information sharing, openness to others' views, and accountability for own actions
• Putting the success of team above own interest
• Creativity and Innovation are strong skills you possess through developing approaches & ideas to achieve goals, tackle problems, improve performance
• Receptive to new insights, methods, technologies - comfortable taking calculated risks to accomplish goals, meet challenges, and question conventional methods
• Grow with continuous improvement - Pursuing training & development while striving to continuously build knowledge, skills & abilities
• Seeks & applies feedback to improve performance, demonstrates urgency/persistence, continually seeks to improve processes/products/services

Responsibilities

• Generate sales leads
• Assist with sales prospecting on the phone to schedule appointments for Account Executives in their region
• Implement lead generation programs as they are developed by the Restaurant Marketing team
• Craft and distribute sales messages to restaurant prospects using traditional mailings and targeted email marketing
• Provide general sales support to sales teams
• Ensure lead hand-offs to Account Executives are successful and exceed customer expectations. Respond to requests from prospects for additional product information
• Keep management advised of all activity, including timely preparation of reports
• Some travel is required for training, market research and sales initiatives, as well as organizing, preparing for and attending regional trade shows

Benefits

• You will accrue 25 vacation days per year in addition to statutory Bank Holidays
• One Celebration Day per calendar year
• Private Health & Dental and Life Insurances
• Employee Assistance Program (EAP)
• Pension Fund
• Bike2Work
• Perkbox & Booking.com business discounts