Sales Development Representative

Summary

Join OpenTable's Sales and Restaurant Services team as a German-speaking Sales Development Representative in Dublin (remote). You will generate sales leads, assist with sales prospecting, implement lead generation programs, craft sales messages, and provide general sales support. Success requires fluency in German, a proven telesales track record, customer-centric approach, and a collaborative spirit. The role involves some travel and offers a comprehensive benefits package including vacation time, health insurance, mental health support, and flexible work arrangements.

Requirements

• You are fluent in German Language (Written, Speech and Reading)
• Successful telesales or call-center track record with a track record of exceeding objectives
• You are Customer First with an ability to nurture trust and confidence with customers
• You understand and are capable of resolving current and future business needs
• You continuously look for opportunities to improve service, follows through, solicits and applies feedback, and builds/maintains positive relations
• You thrive on collaboration and partnership by demonstrating a dedication to team goals thru attitude, contribution, & collaboration
• Your willingness to participate in a team shines through information sharing, openness to others' views, and accountability for own actions
• Putting the success of team above own interest
• Creativity and Innovation are strong skills you possess through developing approaches & ideas to achieve goals, tackle problems, improve performance
• Receptive to new insights, methods, technologies - comfortable taking calculated risks to accomplish goals, meet challenges, and question conventional methods
• Grow with continuous improvement - Pursuing training & development while striving to continuously build knowledge, skills & abilities
• Seeks & applies feedback to improve performance, demonstrates urgency/persistence, continually seeks to improve processes/products/services

Responsibilities

• Generate sales leads
• Assist with sales prospecting on the phone to schedule appointments for Account Executives in their region
• Implement lead generation programs as they are developed by the Restaurant Marketing team
• Craft and distribute sales messages to restaurant prospects using traditional mailings and targeted email marketing
• Provide general sales support to sales teams
• Ensure lead hand-offs to Account Executives are successful and exceed customer expectations
• Respond to requests from prospects for additional product information
• Keep management advised of all activity, including timely preparation of reports
• Some travel is required for training, market research and sales initiatives, as well as organizing, preparing for and attending regional trade shows

Benefits

• Vacation: 25 days
• One Celebration Day per calendar year
• Work from (almost) anywhere; wherever you do your best work
• Mental Health Well-being: 6 company paid therapy sessions, subscription to a meditation app, wellbeing speaker series and resources
• Private Health & Dental Insurances
• Employee Assistance Program (EAP)
• Pension Fund
• Universal paid parental leave
• No meetings Fridays
• Also Perkbox and Booking.com business discounts
• Amazing company social events