Sales Development Representative

Summary

Join Pantheon as a Sales Development Representative (SDR) and be the first point of contact for potential customers, driving company growth. This role involves both inbound and outbound sales development, engaging with prospects and proactively reaching out to potential customers. You will generate high-quality opportunities for the Account Executive team by qualifying leads, conducting outbound prospecting, and initiating meaningful conversations. Responsibilities include owning inbound and outbound prospecting, generating new opportunities, cold calling and emailing prospects, responding to inbound leads, communicating Pantheon’s value proposition, collaborating with Account Executives, and achieving sales targets. The position is remote-first for US and Canada based candidates, with a hybrid option in Vancouver, BC. Pantheon offers competitive compensation, benefits, and a supportive work environment.

Requirements

• A strong drive to learn, a passion for technology, and a willingness to engage with people
• Confidence in outreach to prospects through phone, email, and social channels
• Ability to adapt to a fast-paced, high-volume sales environment
• Strong organization and time management skills to prioritize inbound and outbound efforts effectively
• A collaborative mindset. You’ll work closely with Account Executives and the broader sales team
• Familiarity with tools like G Suite, Slack, and Zoom, with a willingness to learn new sales technologies

Responsibilities

• Own inbound and outbound prospecting within your assigned territory, building and managing a pipeline of qualified leads
• Generate new opportunities for the sales teams by researching, identifying, and engaging potential customers
• Cold call and email prospects to initiate conversations and set up sales meetings
• Respond to inbound leads, assessing their needs and determining fit for Pantheon’s solutions
• Communicate Pantheon’s value proposition, tailoring outreach to resonate with different customer needs
• Collaborate closely with Account Executives (AEs) to drive pipeline growth and refine sales strategies
• Achieve and exceed weekly, monthly, and quarterly targets for outbound activity and qualified opportunities
• Attend industry events (virtual and in-person) to support sales efforts

Preferred Qualifications

• Previous customer-facing experience in any capacity (support, retail, hospitality, etc.) is a plus
• Experience using Salesforce CRM, SalesLoft, 6Sense, or other sales engagement platforms
• A proven track record in sales development (cold calling, lead generation, prospecting)
• Previous experience at a SaaS or high-growth startup

Benefits

• Industry-competitive compensation and equity plan
• Time off to recharge US: Flexible time off, sick days, and 13 paid holidays
• Canada: Paid time off (PTO), paid sick leave (PSL), and 11 paid holidays
• Comprehensive medical coverage: health, dental, vision
• Paid parental leave (plus fertility, adoption, and other family planning benefits)
• In-office workspace available in San Francisco (US) and Vancouver (Canada)
• Top-of-the-line equipment and tools
• Monthly allowance for wellness, reading, and access to LinkedIn Learning for continued development
• Team-based and company-wide events and activities that inspire, educate, and cultivate