Sales Development Representative

Summary

Join Pavago as a proactive Sales Development Representative and excel at outbound calling, setting appointments, and supporting the sales pipeline. You will generate leads, schedule meetings for Business Development Managers, and maintain accurate CRM records. This role requires strong communication and organizational skills, proficiency with CRM systems (like Job DIVA), and the ability to work independently. Success in this position involves persistence, a customer-oriented approach, and effective collaboration with the sales team. A typical day includes prioritizing leads, making outbound calls, qualifying needs, scheduling appointments, and updating the CRM. This role is crucial for fueling the sales pipeline and achieving company growth targets.

Requirements

• Experience: Minimum of 1-2 years in inside sales, telemarketing, or appointment-setting roles
• Communication Skills: Strong verbal communication skills and a professional phone presence
• Tech Savvy: Comfort and experience using Microsoft Teams, Zoom, and CRM systems like Job DIVA
• Organizational Skills: Ability to manage time effectively, prioritize tasks, and maintain detailed records
• Self-Motivation: Ability to work independently and remain focused on goals in a remote or hybrid environment

Responsibilities

• Lead Generation & Outreach: Make regular outbound calls to prospects using the company’s database to generate interest and qualify leads
• Appointment Scheduling: Efficiently schedule appointments for the Business Development Managers to follow up and close sales
• CRM Management: Maintain accurate records of calls, appointments, and client interactions using Job DIVA and other tools
• Collaboration: Work closely with the sales and business development teams to align goals and optimize the appointment-setting process
• Communication: Use platforms like Microsoft Teams and Zoom to coordinate with team members and participate in relevant sales meetings

Preferred Qualifications

• Persistence: You thrive on making calls and overcoming objections to secure appointments
• Customer-Oriented: You understand the importance of building rapport quickly and professionally over the phone
• Tech Proficiency: You’re confident navigating multiple communication platforms and CRM tools
• Team Player: You collaborate smoothly with BDMs and other sales team members to meet targets
• Detail-Oriented: You keep precise records and ensure follow-ups are timely and organized