Sales Development Representative

Summary

Join Tekmetric, a rapidly growing cloud-based auto-repair shop management system company, as a Sales Development Representative! Partner with our sales team to implement sales and pipeline-building strategies, driving customer base and revenue growth. You will generate leads, serve as a customer liaison, manage lead information in a CRM, provide details for tailored demos, collaborate with the sales team, ensure exceptional customer service, and contribute to training new SDRs. This role offers exciting career development opportunities, including advancement to Account Executive. Tekmetric values a service-mentality, transparency, integrity, and innovation. We offer a dynamic and supportive work environment.

Requirements

• 1-3 years of work experience (Sales and/or SaaS experience, a plus)
• Experience with following defined processes using a CRM (HubSpot, a plus)
• Innate interest in startups, sales, and technology, with a strong desire to be a top performer
• Strong interpersonal skills and friendly professional demeanor on the phone
• Strong organizational and time management skills
• An honest and genuine approach to helping potential customers
• Strong desire to grow personally and professionally in Sales
• Ability to succeed in a sales quota environment

Responsibilities

• Generate leads through target account selling and outbound cold calling
• Serve as the liaison for potential customers as they interact with different sales roles on their buying journey (i.e. booking demos, demo reminders, follow-ups after demo, etc…)
• Build out and refine information about leads in a CRM, to assist in lead qualification
• Provide useful details to the sales team so they can deliver a tailored demo experience
• Collaborate and keep active lines of communication with other sales team roles that play a part in the customer journey
• Ensure all potential customers receive exceptional service from start to finish
• Help coach and provide light training to new Sales Development Representatives as we grow

Preferred Qualifications

Candidates in the eastern or central time zone preferred

Benefits

• Flexible and remote work opportunities
• Generous PTO
• Exceptional leave programs for all of life’s moments: maternity, paternity and parental bonding, as well as medical leave to care for yourself or loved ones
• Excellent Medical, Dental, Vision and Prescription Drug Coverage
• 401(k) Retirement Savings Plan with a 6% Match
• Employer covered STD, LTD, Life and AD&D Insurance Programs
• Up to $60 monthly for wellness expenses and activities
• Education Assistance- includes undergraduate/graduate courses and continuing education