Remote Sales Development Representative

Summary

The job is for a Sales Development Representative at The Scalable Company, a remote position that generates and conducts consultative discovery calls to schedule sales-qualified leads. The estimated workload is 35-40 hours/week with on-target earnings between $75,000 - $100,000+/yr.

Requirements

• Demonstrates consistent tenacity, persistence, and stoicism while prospecting and conversing with prospects
• Must be able to manage an ever-growing sales pipeline professionally
• Must have a solid understanding of consultative and solutions-focused sales development
• Possesses a working knowledge of our solutions and the role we play in each business achieving its short and long-term goals
• Ability to recognize high-level operational inefficiencies & patterns when dealing with prospects across multiple industries
• Demonstrates ability to clearly and succinctly communicate both verbally and in writing
• Demonstrates professional behavior reflective of The Scalable Company's Mission Statement, Philosophy, and Values
• Must be able to relate well to all kinds of people both inside and outside the organization; build appropriate rapport; build constructive and effective relationships; use diplomacy and tact; can diffuse even high-tension situations comfortably
• Demonstrates an ability to listen attentively and actively; has the patience to hear people out; can accurately restate the opinions of others, even when the parties disagree
• Must be able to orchestrate multiple activities at once to accomplish a goal; use resources effectively and efficiently; arrange information and files in a helpful manner
• Can quickly find common ground and solve problems; can represent his/her own interests and yet be fair to other groups; can solve problems with peers with a minimum of conflict; is seen as a team player and is cooperative; quickly gains trust and support of peers; encourages collaboration
• Accurately sets objectives and goals; breaks down work into process steps; develops schedules; anticipates and adjusts for problems and roadblocks; measures performance against goals and evaluates results
• Must be an effective communicator in a variety of settings: one-on one, small and large groups, with peers and direct reports
• Demonstrates ability to learn quickly when facing new problems or in obtaining new information; quickly grasps the essence and the underlying concepts
• Must be able to deal with concepts and complexity comfortably and effectively
• Previous experience as a Sales Development Representative or in a similar role
• Proven track record of achieving or exceeding sales targets and quotas
• Strong prospecting and cold-calling skills
• Excellent communication and interpersonal skills
• Ability to build rapport and establish relationships with potential clients
• Self-motivated with a competitive mindset
• Ability to work independently and as part of a team
• Proficient in using CRM software and other sales tools
• Knowledgeable about the industry and market trends

Responsibilities

• Prospect for sales-qualified leads (SQLs) in the CRM task lists and views provided using the SDR outreach cadence
• Manage inbound meetings by communicating with leads who have scheduled an inbound discovery call to establish trust, connection, and authority before the meeting
• Field inbound SMS and emails
• Establish high status and leadership from the beginning of each triage conversation
• Uncover the prospect’s current situation and desired situation while qualifying the prospect
• Set expectations with the prospect regarding why, how, where, and when they should show up to the business consultation in a way that builds the credibility of our company and the Account Executive
• Send an ‘Immediate Confirmation’ containing an educational resource and a relevant case study for the prospect to consume prior to the business consultation
• Send a ‘3-Way (you, the prospect, and the Account Executive) Confirmation’ such that the prospect’s relationship with the AE is developed prior to the business consultation (you, the prospect, and the Account Executive)
• Send a ‘Day Before Confirmation’ to the prospect. If the prospect does not confirm before the sales team meeting the following morning, send a ‘Morning Of Confirmation
• Communicate with the Account Executive and nurture the prospect by following up every 3-7 days after the initial meeting
• Submit an EOD report at the end of each workday
• Submit KPIs EOD at the end of each workday
• Log and update each meeting booked in the SDR CRM at the end of each workday
• Submit a synopsis for each meeting booked
• Log notes for every triage conversation held in the CRM
• Attend x1/week 30-minute 1-1 with the Sales Development Manager
• Attend x5/week 30-minute Sales Department Meetings
• Attend x1-3/week 60-minute Sales Development Training Sessions

Benefits

On-target Earnings for this position is between $75,000 - $100,000+/yr (USD)