Sales Development Representative

Summary

Join Twilio as a Sales Development Representative and help expand our customer base by introducing Segment to developers, businesses, and enterprises. Collaborate with a team to generate leads through outbound calls, emails, and social selling, breaking into new markets and building relationships. Achieve monthly goals for generating business opportunities, prepare reports, and master tools like Salesforce and Outreach. Partner with Account Executives to develop account strategies and close deals. Receive comprehensive training through Segment’s SDR Onboarding Program. Twilio offers a remote-first work environment and values diverse experiences.

Requirements

• 1+ year of customer-facing experience
• Goal-oriented and biased to action (our quota is the floor not the ceiling)
• Strong direct sales skills and a consistent track record of performance in creative, strategic outreach via personalized emails, phone calls, and videos
• Lean into change rather than shy away from it (things move quickly around here!)
• Look forward to variety in a normal workday (thanks to the creativity & personalization in this role, every single day is a new adventure)
• You have navigated challenges and overcome obstacles (resilience is a core skill for becoming an extraordinary SDR)
• Adopt responsibility and are passionate about joining forces with various Account Executives (teamwork makes the dream work)

Responsibilities

• Research and generate prospective customers to resolve how Segment can provide them value and qualify leads through outbound dials, sending personalized emails, and demonstrating social selling
• Break into new companies and new markets, by engaging with prospects using a multi-channel, value-based approach with the goal of building relationships and driving brand awareness
• Achieve and exceed your monthly goal for generating business opportunities to fuel the sales pipeline
• Prepare activity and forecast reports and become an expert in Salesforce, Outreach, Sales Navigator
• Work in partnership with an Account Executive to build account strategies, territory plans, and successfully close new business opportunities
• Receive all the vital training and insights to expertly start contacting prospects through Segment’s SDR Onboarding Program for new hires

Preferred Qualifications

Experience working in a software-selling environment or high affinity with technology and data

Benefits

• Competitive pay
• Generous time off
• Ample parental and wellness leave
• Healthcare
• A retirement savings program