Sales Development Representative

Twist Bioscience
Summary
Join Twist Bioscience as a Sales Development Representative (SDR) and contribute to our growth by identifying new prospects and booking qualified meetings for Account Managers. You will actively prospect key accounts in pharma, biotech, and academia, and engage with website visitors in real time. This entry-level opportunity is ideal for someone with a scientific background interested in commercial biotech; sales experience is helpful but not required. You will receive comprehensive onboarding and training. The role involves outbound prospecting, booking meetings, website chat engagement, contact research, CRM usage, and collaboration with Account Managers. Twist Bioscience offers a competitive salary, performance-based incentives, and comprehensive benefits.
Requirements
- Bachelor’s degree in a life science discipline (e.g., Biology, Biochemistry, Genetics, Molecular Biology) or related field
- Excellent communication and interpersonal skills—comfortable engaging with researchers and scientists
- Organized, proactive, and goal-oriented with strong attention to detail
- Tech-savvy, with the ability to learn and use CRM and chat platforms efficiently
- Comfortable multitasking between outreach and real-time engagement via chat
Responsibilities
- Identify new prospects and book qualified meetings for our Account Managers (AMs)
- Actively prospect into key accounts across pharma, biotech, and academia
- Play a key role as part of our website chat team, engaging with visitors in real time to identify qualified leads
- Outbound prospecting into net new accounts using email, phone, and LinkedIn
- Book discovery meetings with qualified contacts for the Account Management team
- Serve as a front-line representative on the Twist Bioscience website chat, engaging visitors, answering initial questions, and directing them to appropriate resources or booking meetings
- Research key contacts and decision-makers in target accounts, including PIs, lab managers, and procurement
- Use CRM (e.g., Salesforce.com) to log activity, track outreach, and ensure meeting booking KPIs are met
- Collaborate with Account Managers to align on strategy for named accounts and campaigns
Preferred Qualifications
Sales experience is a plus but not required —training will be provided
Benefits
Competitive base salary, performance-based incentives, and comprehensive benefits