Sales Development Representative

Summary

Join Wing and redefine the future of work! As a Bilingual Sales Development Representative, you will contact potential and existing customers, build rapport, schedule demos, manage a CRM, collaborate with internal teams, set sales goals, create customer surveys, handle inquiries, and perform general administrative tasks. This remote position requires a minimum of one year of sales experience, excellent communication skills, strong organizational abilities, and tech savviness. You will be responsible for increasing revenue and reporting sales team performance. The role offers performance incentives, job security, paid training, and opportunities for career growth. This is a remote position with flexible hours (20-40 hours per week).

Requirements

• Graduate of any bachelor's degree or certificate course
• Minimum of 1 year of sales experience and proven ability to meet and exceed sales quotas and successfully manage customer relationships
• Excellent English communication skills, both written and verbal (at least C1 level)
• Excellent phone, email, and instant messaging communication skills
• Solid organizational and time management skills
• Strong interpersonal skills
• Tech savvy & familiar with current technologies, like desktop sharing, cloud services, and CRM
• Experience with word-processing software and spreadsheets (e.g., MS Office)
• Knowledge of online calendars and scheduling (e.g., Google Calendar)
• Proactive & confident with keen attention to details
• USB Headset with Noise Cancellation feature
• Working Webcam
• Main and backup computer: at least 1.8 GHz processor with at least 4GB RAM
• Main Internet Service Speed: at least 25 Mbps wired connection
• Backup Internet Service Speed: at least 10 Mbps

Responsibilities

• Contact potential & existing customers through various channels to create a pipeline of leads
• Engage and build rapport with potential customers and determine the suitability of company products/services to their needs
• Schedule sales demos and meetings
• Set up & manage a CRM or contact list
• Collaborate with internal teams to align lead generation efforts with overall sales strategy
• Set sales goals to increase revenue & report sales team performance results
• Create, distribute, and collect customer surveys, compiling the results in a datasheet or report
• Conduct general administration tasks
• Handle customer inquiries and complaints as the first point of contact
• Ad hoc tasks

Benefits

• Performance Incentives
• Job Security and Stability
• Paid Training
• Inclusive Culture
• Upskilling Opportunities
• 100% Work-From-Home
• Exceptionally Supportive Team
• Opportunities for Career Growth
• Fun Work Environment
• Holiday & Overtime Pay
• Bonuses, Tips, and Referral Program