Sales Director

Summary

Join Chronos Agency as their Sales Director and lead their outbound sales team to achieve ambitious growth targets. You will be responsible for driving new client acquisition, improving sales close rates, mentoring a geographically distributed team, and optimizing sales processes. This high-impact role requires a proven track record in consultative sales, particularly within service-based or digital agency environments. You will collaborate closely with the CEO and cross-functional teams to shape long-term strategies and ensure seamless service delivery. The ideal candidate is a people-first leader with strong communication skills and experience scaling teams. This is an opportunity to make a significant contribution to a fast-growing, fully remote company.

Requirements

• You are a proven leader in consultative sales, especially within service-based or digital agency environments and you have scaled teams from 3 to 10+ without breaking a sweat
• You have got a track record of improving sales numbers, streamlining processes and turning sales teams into high-performing machines
• A true people-first leader, you are a hands-on mentor with high EQ, persuasive communication skills, and a talent for leading remote, multicultural teams with empathy and impact
• You think big and act fast— strategic when it counts, operational when it matters most
• International sales experience is in your DNA, especially across the US and Australian markets
• Fluent in English, naturally. Clear, confident communication is kind of your thing
• Comfortable working flexible hours to support key markets and global teammates

Responsibilities

• Lead and scale our outbound function to drive new client acquisition and generate fresh revenue streams
• Design and implement scalable, sales-led lead generation initiatives to build and maintain a strong, healthy pipeline
• Own the improvement of our sales close rate from 19% to a target of 25% measured as the ratio of deals won versus completed discovery calls
• Evaluate and optimize every stage of the sales process from discovery to close, ensuring prospects are effectively managed and conversions are accelerated
• Mentor, coach and lead a geographically distributed sales team, including BDRs and closers, while setting high standards and leading by example
• Foster a performance-driven culture through the introduction of best practices that elevate both team productivity and individual effectiveness
• Identify inefficiencies in the sales process and implement data-driven strategies to enhance overall team performance and improve close rates
• Use data and analytics to continually refine tools, workflows and performance metrics to support predictable growth
• Collaborate closely with the CEO and cross-functional teams such as marketing and fulfilment to align on strategic initiatives and ensure seamless service delivery
• Play a key role in shaping the evolution of our go-to-market and service strategies
• Lead the strategic scaling of our sales function, ensuring new hires are made thoughtfully with close attention to cost-effectiveness and team output
• Drive the transition from founder-led sales to a sustainable, scalable structure that enables long-term growth
• Set clear sales targets and KPIs, regularly track performance and implement performance improvement plans where needed
• Ensure ongoing accountability and transparency through structured reporting and feedback cycles
• Continuously refine sales processes, tools, and technologies to maximise team efficiency and effectiveness
• Introduce and uphold best practices in sales operations, reporting, and performance management

Preferred Qualifications

• Bonus points if you have also dabbled (or dominated) in DTC eCommerce
• Extra credit if you have built scalable, high-converting offers that get prospects saying “yes” before the pitch is over
• You show up with energy, humour and optimism, even before your morning coffee
• You believe that great sales isn’t about pressure. It’s about people, trust and delivering real value
• CRM? You keep it clean, updated and could probably teach it how to close deals itself

Benefits

• Full-time Remote Work Setting
• Competitive base salary coupled with a tiered bonus structure directly linked to a new sales performance
• Paid Time Off (30 days annually)
• Observance of Public Holidays
• Internet Allowance
• Health and Wellness Allowance
• Maternity and Paternity Benefit
• Loyalty Rewards
• Performance-based Incentives and Bonuses