EasyPost is hiring a
Sales Engineer

Summary

The job is for a Sales Engineer at EasyPost, a rapidly growing company that simplifies shipping for businesses. The role involves providing pre-sales technical support, collaborating with other teams, and understanding customer needs to provide suitable solutions.

Requirements

• Bachelor’s degree in engineering, computer science, or a related technical field
• Previous experience in a technical sales role or relevant customer-facing position
• Strong technical background and understand of complex technical concepts including coding (Python, C++, SQL, etc)
• Excellent communication and presentation skills
• Demonstrated ability to build rapport and establish relationships with customers

Responsibilities

• Act as a technical advisor and product expert to customers and sales teams, understanding their needs and providing suitable solutions
• Collaborate with the sales team to identify and qualify leads, engaging in pre-sales activities such as product demonstrations, presentations, and technical discussions
• Develop and deliver compelling product demonstrations tailored to the customer’s specific requirements, highlighting key features, products, and benefits
• Assist with creating proposals, responding to RFPs (Request for Proposals), and preparing technical documentation
• Work closely with the engineering and product teams to communicate customer feedback, identify product improvements, and contribute to the product roadmap
• Provide technical support throughout the sales cycle, addressing customer inquiries, conducting proof-of-concept implementations, and troubleshooting technical issues
• Collaborate with cross-functional teams to drive customer satisfaction and ensure successful implementations
• Assist the Sales team with the technical aspects of utilizing EasyPost products
• Perform technical discoveries on calls with prospective customers to gather details to fully define customer requirements and resolve pain points
• Help to sell EasyPost products with broad understanding and knowledge of all available tools (Core API, Infoship, GlobalShip, eFORMz, Shopping Guarantee & Package Protection, and Elevate/Summit)
• Establish relationships with partners, prospects, and internal teams in support of the Sales teams objectives and engage and leverage corporate resources, abilities, budgets and personnel as appropriate
• Address technical issues that are impeding the closing of sales opportunities
• Work alongside the Sales team to implement and manage technical integration guides and resources

Preferred Qualifications

• Self-motivated and results oriented, with the ability to work independently as well as collaboratively in a team environment
• Willingness to travel occasionally for customer visits, conferences, and industry events

Benefits

• Comprehensive medical, dental, vision, and life insurance
• Competitive compensation package and equity
• 401(k) match
• Monthly work from home stipend of $50 net
• Flexible work schedule and paid time off
• Collaborative culture with a supportive team
• A great place to work with unlimited growth opportunities
• The opportunity to make massive contributions at a hyper-growth company
• Make an impact on a product helping ship millions of packages per day