Sales Engineer

Summary

Join WatchGuard as a Sales Engineer and contribute to revenue generation within a designated geographic area. You will engage end-users and collaborate with indirect sales channels, including VARs, national resellers, and distributors. A key aspect of this role involves building strong relationships with channel partners to support and sell WatchGuard solutions. You will also serve as the primary technical contact for end-users, providing demos, assisting with evaluations and POCs, and delivering technical enablement. Additionally, you will contribute to RFP responses, provide customer and partner feedback, and act as a trusted security advisor. This position offers a flexible work philosophy, allowing for a combination of office and remote work.

Requirements

• Must be located in territory
• WatchGuard product knowledge or key competitor knowledge
• Strong networking background
• Endpoint security background A+
• Effective written and verbal communication, listening, negotiation and presentation skills
• Experience with MS Office suite
• Ability to balance competing priorities
• Ability to self-manage and work remotely
• 1+ years pre-sales technical experience
• BS/BA or equivalent work experience

Responsibilities

• Identify, develop and expand technical relationships with key “indirect” reseller partners in territory
• Drive revenue growth through reseller partners to end customers by providing pre-sales technical support and technical trainings
• Identify, develop and expand technical relationships with key partners
• Assist field sales with pre-sales and post-sales support
• Assist in increasing reseller, partner, and end user adoption of WatchGuard’s products through tradeshows and training (seminars, webinars, technical trainings, etc.)
• Drive coordination of inter-departmental technical resources as needed to close prospective opportunities
• Escalate and resolve partner and customer issues when appropriate
• Assist evaluation customers with the setup and configuration of all WatchGuard products
• Identify and report on competitive trends (products, promotions, etc.)
• Create technical content to present to various audiences including end users and partners

Benefits

• Under our Flexible Work Philosophy, most employees can work from an office, at home, or any combination of the two
• Comprehensive benefits plan including medical, dental, life, vision, disability, and life insurance
• Healthcare FSA
• FSA with employer contribution
• 13 holidays, including a floating holiday, Juneteenth, and your birthday
• 15 days of paid annual leave
• 9 days of paid sick time
• Paid parental leave
• 401(k) with employer match
• Education assistance program
• Dependent Care FSA match
• Adoption assistance
• Fertility care support
• Backup care for family and pets
• A growing network of employee resource groups
• Employee referral program
• Employee Assistance Program