Sales Engineer

Summary

Join Red Canary as a Sales Engineer and leverage your technical expertise to guide prospects through their security journey. You will create custom presentations and demos, facilitate proof-of-concepts, and maintain a comprehensive understanding of the Red Canary solution. This role requires strong communication and presentation skills, along with a deep understanding of security concepts and technologies. You will collaborate with Account Executives and work on various projects, including product research and development. The ideal candidate possesses 3+ years of customer-facing sales engineering experience and a strong understanding of endpoint detection and response (EDR) solutions. Red Canary offers a competitive salary and benefits package, including 100% paid premiums for medical, dental, and vision, flexible time off, and paid parental leave.

Requirements

• 3+ years customer facing/sales engineering experience
• Knowledge of security industry, including competitors, market needs and trends
• Technical knowledge of networking and endpoint security concepts
• Demonstrate a firm understanding of primary security tenants including: confidentiality, integrity, availability, role-based access control, segmentation, etc
• Familiarity with fundamental cloud infrastructure concepts: virtual private clouds (VPS), compute, elasticity, and the storage, processing, and securing of data
• Ability to manage multiple projects and work collaboratively in a rapidly growing and changing organization
• Strong presentation, verbal communication and interpersonal skills, comfortable working with day-to-day technical practitioners as well as those at C-Level
• Understanding of key sales activities
• Skilled with Windows and Linux command-line and are comfortable with configuring systems, troubleshooting, and interacting with scripts or have experience with scripting languages like Python, PowerShell, Ruby, etc
• Practical knowledge of enterprise endpoint detection and response (EDR) solutions including the ability to administer and configure EDRs, understand metadata and its value in delivering visibility to organizations and are driven to proactively hunt through large endpoint datasets in order to find activity of interest

Responsibilities

• Serve as technical expert working alongside Account Executives throughout the entire sales cycle
• Create and deliver custom presentations/demos that capture the problems, solutions, and overall progress throughout the proof-of-concept journey
• Facilitate interactive, informative, and tailored proof-of-concepts
• Maintain a big picture view of the solution, understanding not only the technology but how the solution fits into the overall business problem of prospects that Red Canary is solving
• Willingly push back on customers when it is in their best interest; comfortable with difficult conversations
• Listen first and are adept at working across internal and external teams with competing priorities
• Focus on the needs of prospects and be their internal advocate, looking for and are excited about forging a path forward when none exists

Benefits

• 100% Paid Premiums: Red Canary offers a 100% paid plan option for medical, dental and vision for you and your dependents. No waiting period
• Health & Wellness - Access to mental health services, Employee Assistance Program and additional programs to incentivize healthy habits
• Fertility Benefits: All new hires are eligible for benefits as of their first day
• Flexible Time Off: Take the time you need to recharge including vacation, sick, bereavement, jury duty, and holidays
• Paid Parental Leave- Full base pay to bond/care for your new child
• Pre-Tax Plans - Red Canary offers a variety of plans to fit you and your dependent specific needs including FSA, HRA and HSA, with employer funding to offset out of pocket health care expenses
• Flexible Work Environment- With 60% remote workforce, Canaries can work virtually from almost anywhere in the US