Senior Manager, Sales Engineering

Summary

Join Komodo Health's Sales Engineering team as a Senior Manager and lead a team of talented Sales Engineers. This hands-on role focuses on coaching, enablement, and building a high-performing presales function. You will ensure Sales Engineers are quickly ramped and consistently deliver compelling solution demonstrations. Partner with Sales Leadership and cross-functional teams to drive revenue through strategic opportunity management. Guide pharmaceutical clients through complex data integration strategies, demonstrating Komodo’s claims data assets and customizing solutions to client goals. Within 12 months, you will successfully onboard new Sales Engineers, build a scalable enablement program, improve demo quality, maintain reliable demo environments, embed best practices, exceed team targets, establish a coaching culture, maintain high team engagement, and partner effectively with cross-functional teams.

Requirements

• 5+ years of building and leading a Sales Engineering team
• 7+ years of experience in sales/solutions engineering with proven success in partnering with Sales to support discovery, qualification, and solution design
• Deep understanding of healthcare claims data (e.g., 837/835 data, NDC codes, etc.) and life sciences commercial and medical strategies
• Strong technical skills, including experience analyzing large datasets, APIs, data integration, and cloud-based architectures (e.g., AWS, Azure)
• Ability to translate complex technical concepts into clear, business-relevant insights for pharmaceutical clients
• Excellent communication and presentation skills, with the ability to connect with both technical and non-technical stakeholders
• Experience navigating regulated environments (e.g., HIPAA, GDPR) and understanding compliance implications for pharmaceutical clients

Responsibilities

• Manage and support the Sales Engineering team, ensuring high performance, engagement, and development across individuals
• Own the onboarding and enablement process for new SEs, ensuring timely ramp-up and ongoing learning opportunities
• Oversee the maintenance and evolution of the demo environment, ensuring technical accuracy, usability, and alignment with evolving product capabilities
• Conduct regular demo reviews and provide coaching on presentation quality, technical depth, storytelling, and objection handling
• Collaborate closely with AEs on strategic deals, helping shape custom demos that address specific buyer pain points
• Partner with Product, Marketing, and Sales Enablement to translate product updates and GTM strategy into SE tools and messaging
• Track and report on key performance metrics such as demo activity, win rate influence, enablement impact, and SE utilization
• Facilitate regular team meetings, 1:1s, and career development conversations; set clear goals and coach toward growth milestones
• Represent the SE team in cross-functional planning discussions, acting as the voice of the field to inform roadmap and process improvements
• Continuously identify opportunities to optimize demo operations, streamline content management, and reduce friction across the presales motion
• Build and maintain deep expertise in Komodo’s healthcare data assets (e.g., Mx/Rx claims, Labs, EHR) and analytics platform
• Stay informed on key technical areas such as identity resolution and privacy-preserving technologies to guide and support the team

Preferred Qualifications

• Technical certifications in AWS, Azure, or data platforms
• Expert knowledge of identity resolution and privacy-preserving linking technologies is a strong plus
• Experience with CRM platforms like Salesforce to manage client interactions
• Familiarity with data visualization tools (e.g., Tableau, Looker) to create impactful presentations for pharmaceutical clients

Benefits

• Comprehensive health, dental, and vision insurance
• Flexible time off and holidays
• 401(k) with company match
• Disability insurance and life insurance
• Leaves of absence in accordance with applicable state and local laws and regulations and company policy
• Medical, dental and vision coverage
• 401k Retirement Plan
• Prepaid legal assistance
• Paid time off for vacation, sickness, holiday, and bereavement
• 100% company-paid life insurance and long-term disability insurance