Sales Engineer

Summary

Join Samsara as a Sales Engineer and become an expert in our cutting-edge connected operations technology. You will articulate how businesses use Samsara to solve problems, deliver work products to close deals, write scripts for our open API, and act as a liaison between product and sales teams. This fully remote role in Germany requires up to 50% travel. You will build relationships with customers and partners, run pilots, and champion Samsara's cultural principles. The ideal candidate has experience in pre-sales, customer success, or support, along with a strong technical background and sales acumen. Samsara offers a competitive compensation package and flexible working.

Requirements

• 5+ years experience working with customers in a pre-sales, customer success, or customer/product support capacity
• 3+ years sales experience
• Ability to influence stakeholders based on your technical sales acumen and a solid understanding of business processes and change management
• Ability to explain complex technical concepts to non-technical audiences
• Previous experience managing hardware and/or software product evaluations
• Basic understanding of electronics and electrical systems
• Experience with the following concepts: technical consulting, cloud software, cloud-connected hardware, computer networking, business systems integration, automation, and control systems
• Fluent in German and English
• Great time management and organizational skills to work on multiple accounts and projects at different stages
• Previously worked with Enterprise customers

Responsibilities

• Become an expert on Samsara products: where the rubber of cutting-edge tech (IoT, AI, computer vision) meets the road of driving digital transformation for physical operations
• Articulate to prospects how businesses like theirs use Samsara today to solve problems common to their industry
• Deliver the work products that get deals done. Think discoveries, demonstrations, value assessments, proof of value implementations, Exec presentations, etc
• Write scripts against our open API that solve real-world problems for companies that deliver essential services (for example), and document them for your fellow SEs to use
• Open the door for deeper entrenchment into accounts (integration, upsell, cross-sell) by becoming a consultant and trusted subject-matter experts to your customers
• Act as a liaison between Samsara’s product and sales teams, translating technical feedback and enrolling the right customers in our beta programs
• Partner with sales executives to plan, prepare, and execute transactions in rapid sales cycles
• Work in multiple levels of the technology stack
• Run and own Pilots from Introduction over planning and execution to successful completion and handover
• Go on site to run Workshops or do Hardware installations yourself
• Build relationships with third-party partners, such as software providers, systems integrators, and installation partners
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, adopt a Growth Mindset, Be Inclusive, win as a team) as we scale globally and across new offices
• Work with your AEs as a Team to win new business

Preferred Qualifications

• Work experience in task automation scripting and transferring data between systems using Bash, Python, JavaScript, or equivalent language
• Work experience building solutions leveraging open APIs
• Understanding of vehicle diagnostic systems, including Controller Area Networks (CAN bus) and Power Take Off (PTO) applications
• Hobbyist interest in working with things driven by electronic systems (car audio installation/classic car restoration, home automation, building things with Raspberry Pi, Arduino, etc.)
• Consistent track record of success selling complex technical solutions through strategic sales cycles
• Knowledge of MEDDIC and/or Value Selling sales concepts
• Experience working with product teams internally and feature request processes
• Experience working with DPOs and Workers councils, including the ability to proactively address data privacy concerns and articulate how our solution aligns with regulatory and organizational requirements

Benefits

Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more